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.. IIIIIIIIIIIIIIIII m uWwMll III allllllllllllllllll' p <br /> IIIIIIIIIIIIIIII III <br /> uu I <br /> 1111111 IIII 111111 IIIIIIIIIIIIIIIIIIII <br /> U � umlv qU�µ Alu <br /> IIII <br /> it A <br /> V illi �IINn U M91I IIII � 1, I.ImmX <br /> "Chatbots"simulate basic conversation and can offer web users help and information i <br /> through a familiar text message or chat room-like service.In government,chatbots <br /> ��� 1 uuuuuuuuliill <br /> have already been put to work answering questions,providing information,walking <br /> residents through procedures,and gathering community feedback.When in,place, ow <br /> chatbots can provide reinforcements for your human staff a chatbot service can m INA ,;��, <br /> interact with numerous people simultaneously,be available 24/7,convey messages Mon <br /> in multiple languages,present important information in a conversational manner, <br /> and more. <br /> After introducing chatbots to its website last August,the Montana MotorVehicle <br /> Department reports people showing up to the MVD more prepared and less confused <br /> M <br /> )1��IIIIIIIIIliland frustrated,according to GovTech.com.Additionally,setting up.the chatbot did not ��������4titititii7ti777i� <br /> require an expert computer programmer.The Montana MVD set up their system using �� <br /> one of many software companies specializing in chatbots.See Montana's chatbots in II�����������"°V1»,�I���°°�1����1�hLII��II��ill�����������ll����� 11....llllf <br /> action at httpsJldojm#.govldriving. %;111i� <br /> 2018 Fall Safety&Loss Control <br /> Recognizing and <br /> donations for signage, d Workshops:Mental Heahfl First Aid <br /> purchase a plaque to I s Sept 1$—Waseca <br /> a be displayed on public Sept.20—White Bear Lake <br /> property,reserve Sept.26—Paynesville <br /> P" <br /> ' spaces at ov- Oct.3—Fergus Falls <br /> Purple ®er ent buil ' for Nov. 14-"Golden Valley <br /> Purple Heart recipi- <br /> Heart ents,and recognize 2018 Regional Meetings <br /> Aug.7 as PurpleOct 3—Fergus Falls <br /> Heart Day. Oct.4—St.Cloud <br /> Additionally,theRecipients g Oct„ 10—Mountain Iron <br /> Military Order of <br /> Minnesota cities can honor and the Purple Heart Oct I T—Baxter <br /> support Purple Heart recipients by ( OP )will Oct. 17—Bemidji <br /> designating themselves as a Purple present a co e - Oct.24—Marshall <br /> Heart City under a law that went orative plaque to the city and provide a purple Oct.25—Mankato <br /> into effect on Aug.1.The lave was flag to be own-on Purple Heart Day.To get Oct.30—Rochester <br /> sponsored by Rep.Matt Bliss of started,your city council will need to draft Nov.29—Golden Valley <br /> Pennington and Sen.Dan Hall of and publicly present a proclamation declaring <br /> Burnsville,and formalizes the ability it a Purple Heart City.Learn more about the Newilly Elected Offidals:2019 <br /> for cities and counties to accept MOPH at www.mophhq.org. Leadershili Conference <br /> Jon.25-26—Mankato <br /> Feb. 1-2—Plymouth <br /> LMCNamedto <br /> Feb.22-23—Brainerd <br /> *Stembune <br /> • 1 <br /> Star Tribune-'s List of TOP Leadership <br /> Feb. 7-2—Plymouth <br /> i <br /> m ,ul " WORKPLACES <br /> Feb.22-23-Brainerd <br /> For the fifffi consecutive year,the League of Minnesota Cities has 2018 <br /> been ranked as a Star Tribune Top 150 Workplace in the small B'f� �B LRR"'1ilii�'1 <br /> employer category.The Star Tribune rankings are based on anon- <br /> ymous staff surveys that measure en (�aron:ore about these <br /> ym ys gagement,organizational dr events at <br /> health,and satisfaction.WhaPs the secret formula?Some major ingredients .Prete /s nts. <br /> include leadership(that places an emphasis on a supportive workplace cul e) <br /> +members(who inspire us to do our best every ?)+energetic staff(ready to <br /> get the job done and have fun doing it).Learn more at www.startrlibune.comt <br /> tOP-workplaces/485379241. <br /> 115 MINNESOTACITI S SEF/OCT 2018 i <br />