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POOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0% <br /> DON'T KNOW/REFUSED . . . . . . . . . . . . . . . . . . . . . . . . . . . 12% <br /> Two percent rate the service lower. <br /> Ratings soar among: <br /> • residents for more than twenty years <br /> • homeowners <br /> • those rating the value of city services favorably <br /> • those feeling empowered <br /> • those with knowledge about the Mayor and City Council <br /> • those that have had contact with city staff <br /> Recycling and garbage? <br /> Eighty-nine percent rate recycling and garbage positively: <br /> EXCELLENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32% <br /> GOOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57% <br /> ONLY FAIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7% <br /> POOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1% <br /> DON'T KNOW/REFUSED . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3% <br /> Only eight percent are more negative. <br /> Favorable ratings are given most frequently by: <br /> • residents for twenty-one to thirty years <br /> • homeowners <br /> • over$100,000 annual income households <br /> • those rating the sense of community identity positively <br /> • those thinking the city is going in the right direction <br /> • those rating the value of city services favorably <br /> • those feeling empowered <br /> • those with knowledge about the Mayor and City Council <br /> • city newsletter readers <br /> Building inspections? <br /> Sixty-two percent rate building inspections as either"excellent"or"good:" <br /> EXCELLENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4% <br /> GOOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58% <br /> ONLY FAIR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9% <br /> POOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4% <br /> DON'T KNOW/REFUSED . . . . . . . . . . . . . . . . . . . . . . . . . . . 26% <br /> 20 <br /> 33 <br />