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Staff Ratings <br /> Residents were asked: <br /> From what you have heard or seen, how would you rate <br /> the job performance of the Centerville city staff--ex- <br /> cellent,good, only fair, or poor? <br /> By a solid 65%-17%margin, respondents award the city staff a positive rating: <br /> EXCELLENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12% <br /> GOOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53% <br /> ONLY FAIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14% <br /> POOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3% <br /> DON'T KNOW/REFUSED . . . . . . . . . . . . . . . . . . . . . . . . . . . 18% <br /> Ratings increase among: <br /> • those rating the quality of life as good <br /> • those rating the sense of community identity positively <br /> • those rating the value of city services favorably <br /> • those feeling empowered <br /> • those with knowledge about the Mayor and City Council <br /> • those that have had contact with city staff <br /> • city newsletter readers <br /> They decrease among: <br /> • those rating the quality of life as only fair or poor <br /> • those rating the sense of community identity negatively <br /> • those thinking the city is off on the wrong track <br /> • those rating the value of city services unfavorably <br /> • those not feeling empowered <br /> • residents that have accessed the city's website <br /> Respondents posting ratings were asked a follow-up query: <br /> Could you tell me why you feel that way? <br /> "Helpful," "friendly," and "good job"are the two main reasons for positive evaluations: <br /> UNSURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2% <br /> GOOD JOB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13% <br /> HELPFUL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42% <br /> LISTEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2% <br /> NO PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5% <br /> FRIENDLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18% <br /> DON'T LISTEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2% <br /> 49 <br /> 62 <br />