2019-02-27 CC Packet - Laserfiche WebLink

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Have you accessed the City's website? A comparatively large 51%of the residents having Internet access report visiting the City's website: YES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51% NO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49% DON'T KNOW/REFUSED . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0% "Yes" is cited more often by: • residents for five years or less • households with children • those rating the quality of life as excellent • those feeling empowered • those that have had contact with city staff "No"is mentioned more often by: • empty nesters • $50,000 to $75,000 annual income households • those not feeling empowered • those that have not had contact with city staff Website visitors were asked a trio of follow-up questions. First, the ease of finding information was considered: Were you able to find what you were looking for? Ninety-four percent report they were able to find what they were looking for: YES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94% NO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6% DON'T KNOW/REFUSED . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0% "Yes" is stated more often by: • those rating the sense of community identity positively • those thinking the city is going in the right direction Then the type of information sought was examined: What information were you looking for? Sixteen percent looked for"road repair updates,"while 14% sought"parks and recreation information," and 13%, "general information:" UNSURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3% COMMUNITY EVENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7% 59 72