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Appendix A
<br /> Product Specific Terms and Conditions
<br /> The following terms and conditions apply to specific GE Offerings listed below,in addition to the terms and conditions of the main body of the General Terms
<br /> and Conditions. In the event of any conflict between the terms and conditions in this Appendix and the main body of the General Terms and Conditions,these
<br /> terms and conditions shall take precedence with respect to the GE Offerings described below.
<br /> 1. Predix Platform/APM(Hosted Service).
<br /> I.I. Service Documentation.The Service Documentation for the Predix platform services includes descriptions of services,analytics,and apps,and
<br /> associated documentation published by GE on the Predix Web site (Predix.io), as may be modified by GE from time to time. The Service
<br /> Documentation for Asset Performance Management(APM)includes documentation that GE provides for the APM applications and the functionality
<br /> described on Customer's Order.Customer shall comply with the Predix Acceptable Use Policy found at https://www.i)redix.io/legai/aecel)table-use-
<br /> op licy("Acceptable Use Policy")when uploading,storing,or processing any Customer Content.
<br /> 1.2. APIs.GE may change,discontinue,or deprecate any application program interface utilized for the Predix platform("API")from time to time
<br /> but shall use commercially reasonable efforts to continue supporting the previous version of any API changed,discontinued,or deprecated for 12
<br /> months after the change, discontinuation, or deprecation (except if supporting the previous version would pose a security issue or is rendered
<br /> impossible or impractical as a result of a legal or technological requirement).
<br /> 1.3. Data Security.GE shall secure the Predix platform and APM applications hosted on Predix according to the published Data Protection Plan
<br /> available at https://www.predix.io/legal/data-protection, as it may be updated by GE from time to time. Each Party agrees to comply with its
<br /> respective obligations under the Data Protection Plan.GE may limit or otherwise restrict the ability of third party devices,including gateways,that
<br /> have not been provided,approved,or certified by GE from accessing or connecting to the Predix Platform or APM applications,if in GE's opinion,
<br /> such access or connection could pose a security risk or create a security vulnerability to the Hosted Services infrastructure or to other customers.
<br /> 2. Trial Offerings.
<br /> From time to time,GE may offer Customer access to certain GE Offerings that GE designates as"beta," "evaluation,"or"trial"on the Predix Web site or in
<br /> Order documents("Trial Offerings").Trial Offerings are provided to Customer free of charge,except as otherwise specified by GE.GE may limit,suspend,or
<br /> terminate Customer's license or subscription to any portion of the Trial Offerings for any reason,in GE's sole discretion,including,for example,the expiration
<br /> of the Trial Offerings period,to enforce Trial Offering usage limitations,or to protect GE's services or systems.Any product or service designated"alpha,"
<br /> "beta,"or"pre-release"is subject to change without notice,may differ substantially upon commercial release,and may have limited or no Support Services.
<br /> Trial Offerings have not been fully tested and may contain defects, may lack standard security features, and may be taken offline or become unavailable
<br /> without notice.Customer acknowledges that Trial Offerings may not meet all the security standards in the Data Protection Plan,and Customer is advised not to
<br /> process or store any sensitive or confidential information or manage a production environment using Trial Offerings. TRIAL OFFERINGS ARE PROVIDED
<br /> "AS IS"AND"WITH ALL FAULTS"AND GE HAS NO OBLIGATION OR LIABILITY WITH RESPECT TO TRIAL OFFERINGS.
<br /> 3. Advisory Intelligence(Hosted Service).
<br /> 3.1. Internet Advisory Site.As the Parties may agree in the Order,GE shall set up and/or host the intemet server site("Internet Advisory Site")to
<br /> provide Customer with equipment monitoring services ("Advisory Intelligence Services") using sensor data or other parameter data provided by
<br /> Customer("Advisory Source Data"). More specifically,Advisory Intelligence Services comprises estimates of the values of Advisory Source Data,
<br /> residuals of the estimates and Advisory Source Data,difference alerts statistically indicating that the Advisory Source Data is different from what the
<br /> proprietary technology expects,and incident messages defined by rules applied to all the above.
<br /> 3.2. DISCLAIMER.WITHOUT LIMITING THE GENERALITY OF THE DISCLAIMERS IN SECTION 9.2,GE SPECIFICALLY DISCLAIMS
<br /> ANY REPRESENTATION OR WARRANTY THAT ADVISORY INTELLIGENCE SERVICES WILL DETECT ANY PARTICULAR FAILURE,
<br /> FAULT,OR CONDITION,OR PROVIDE ANY PARTICULAR DEGREE OF ADVANCE WARNING OF AN IMPENDING FAILURE,FAULT,
<br /> OR CONDITION OF CUSTOMER EQUIPMENT.
<br /> 4. Gateway Devices(Hardware).
<br /> GE has the right to remotely administer any device provided by GE pursuant to the Order for collecting and transmitting machine process data in order to
<br /> provide a GE Offering("Gateway Device").If a Gateway Device is lost,stolen,damaged or destroyed,the Customer may order a replacement unit at the then
<br /> current list price without extending the term of the Agreement with GE. Except as otherwise stated in the Order, upon termination of the applicable
<br /> subscription or lease,Customer shall return the Gateway Device in accordance with GE's instructions. If specified in the Order,the Gateway Device may be
<br /> provided by Customer(and not GE)and therefore shall remain the sole property and responsibility of Customer.GE shall have no warranty or other obligation
<br /> with respect to Customer-provided Gateway Devices. GE has the right to remotely administer any Gateway Device and apply critical software updates,in
<br /> coordination with Customer.
<br /> 5. Cyber-security Products.
<br /> 5.1. Cyber-security Products and Services.GE may offer GE's cybersecurity products and services,as defined in the Order. Specific terms and
<br /> conditions applicable to specific Cybersecurity products and services are described below and in the applicable Order.
<br /> 5.2. OpShield(Software and/or Hardware).
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<br /> GE CONFIDENTIAL GE DIGITAL GENERAL JA§AND CONDITIONS v3.0 AUGUST 2018
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