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<br /> Revize Website Proposal <br />Maximum Response Times <br /> 1 hour for crisis issues <br /> 4-6 hours for critical issues <br /> 24 hours for normal issues <br /> <br />Revize Support <br /> <br /> 24X7X365 Portal & Email Support <br /> Dedicated support staff to provide assistance and answer all questions <br /> New and existing user training <br /> Training refreshers <br /> Video tutorials and online training manual <br /> Automatic integration of enhancements <br /> E-Newsletter module support <br /> Automatic upgrades of CMS Modules such as Calendar, Document Center, <br /> <br />Software Maintenance <br />Revize rolls out two new versions of the Revize CMS, and six to eight product <br />updates every year. The Revize CMS is continuously enhanced to keep pace with <br />cutting edge technologies and industry trends. When a software update or new <br />version is rolled out, Revize will automatically update all servers used by our <br />subscription service clients. <br /> <br />access to all enhancements to the core <br />components and modules in the Revize <br /> <br /> <br /> 27 of 38 <br /> <br />