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<br />Security <br />The safety and security of your data is our highest priority. Our data center is SAS 70 audited, SOC 2® attested, and SOC 3® <br />certified <br />We observe industry best-practice standards including, but not limited to: <br /> Hand biometric and RFID card controlled access to data center <br /> Cage door sensors <br /> Motion activated surveillance cameras <br /> 24 x 7 Monitoring <br /> 24 x 7, on-premise security guards <br />DDoS protection <br />Federal, state and local government websites have become prominent targets for both domestic and foreign originated <br />protected through a system-wide DDoS solution designed to combat this growing threat. <br />The data center utilizes an enterprise level DDoS solution developed by a leading DDoS security company, Corero. The key <br />benefit of the Corero solution is that it automatically mitigates DDoS attack traffic before it impacts GovOffice clients, enabling <br />us to keep our networks clean of attack traffic. <br />Training & Technical Support <br />Our Training & Technical Support Team is available Monday through Friday, excluding national holidays, from 8:00 AM to 5:00 <br />PM Central Standard Time. It provides unlimited assistance to clients via toll-free phone and e-mail in the areas of initial <br />online training of the GovOffice toolset, additional training, technical support of websites, and more. <br />Online training sessions typically take 90 minutes to complete. If your staff has a basic understanding of Microsoft Word, <br />everyone will easily pick up our Content Management System. Support will schedule a training session at no added charge <br />there is no charge for future training sessions with new or existing staff. <br />GovOffice Support delivers unlimited access to: <br /> Help Website <br /> Online Training Sessions <br /> Toll-Free Phone Support <br /> Video tutorials <br /> Support documents <br /> Online Help Chat <br /> <br /> <br />10 <br /> <br />