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InvestlocallyinCentervillebusinessesbypurchasinggoodsandservicesfromthem(meals,catering,gas, <br />landscaping,flowers,etc.)andencourageCentervillecitizenstodothesame. <br />Commented \[AL10\]: Doingthisasmuchaspossible <br /> Conductmarketresearchtodeterminestandardsthatsupportbusinessretentionandshareinformation <br />withCityCouncil. <br />Commented \[AL11\]: EDACommissionedLOCistudy <br /> Surveybusinessesaftertheyhavecompleteddevelopmentprojectstoassesswhattheirexperiencewas <br />throughthedevelopmentprocessandsharefeedbackwithCityCouncil. <br />3. Developbusinessengagementinitiativesandplans. <br />HostanAnnualBusinessAppreciationEvent. <br />Commented \[AL12\]: EDAImplementing <br /> Publiclyrecognizebusinesseswhentheygivedonationstosupportcityeventsandcauses. <br />Commented \[AL13\]: Councildoesanicejobonthis <br />Priority3ΑIncreasetransparencyandeducationincitycommunicationsthroughwebsiteredesign, <br />leveragingsocialmedia,addingemailaddressestocityemaillist,andpublicationofnewsletterstoprovide <br />informationandresourcestocommunitymembers. <br />Commented \[AL14\]: Staffisusingsocialmediamoreand <br />trackingengagement <br />1. ProvideinformationtoCityofCentervillecitizensontopicssuchas: <br /> DigitalMainStreettohighlightbusinessesinCenterville <br /> CityCouncilseatsupforelection <br /> Communitysuggestionform(onwebsite)toencouragecommunitymemberfeedback <br /> Educationonrecycling,pondingmaintenance,ordinances,zoning,etc. <br /> Lightsoutnotifications(serviceoutages) <br /> Tipsfromthefiredepartmenttokeephomeandbusinessessafe <br /> Publichearingnotices <br /> Picturesandaerialvideosaboutvacantlandfordevelopment,etc. <br />2. ~Draftdevelopment/publichearingnoticemailingpolicy <br />Priority4ΑDevelopgrantstrategiestoutilizeforfuturecityexpensesandprojects. <br /> Discussredevelopmentgrantprograms Commented \[AL15\]: MetCouncilsmartirrigation <br />Solaronpublicbuildings <br />STRATEGICGOALIIORGANIZATIONALRESILIENCE <br />Promoteenvironmentallysustainabledevelopment,wellbeingandinclusivegrowthintheCityof <br />Centervillewhilepreparingforfutureeconomic,environmental,andsocialchange. <br />Priority1ΑAdvanceworkforceplanninganddevelopmentinanefforttoretainandrecruitstaffandpromote <br />thecity. <br />1. ProvidecitystaffmemberswitheducationanddevelopmenttoincludecoursessuchascustomerserviceΛͻCğĭĻ <br />ofCentervilletothe/ƚƒƒǒƓźƷǤͼΜͳconflictresolution/deescalation;StrengthFinders;diversity,equityand <br />inclusion;changemanagement,etc. <br />Commented \[AL16\]: Staffistakingadvantageoftrainings <br />2. Providecitystaffmemberswithcrosstrainingtoprepareforfutureretirementsanddevelopstandardoperating <br />proceduresandQuickReferenceGuides(QRGs)forcityprocessesandprocedurestobeusedwhenonboarding <br />newstaffmembers. <br />3. Evaluatecityorganizationalstructure,compensation/benefitpackage,employeehealthandwellbeingservices <br />(PTSD,mentalhealth,etc.)andsuccessionplans,andprovideCityCouncilwithbiennialupdateonworkforce <br />Page 3 of 6 <br /> <br />