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1 <br /> 7/9/25,4:43 PM Mail-Athanasia Lewis-Outlook <br /> • Phase 1—increased duty crews from 5 days a week, 12 hours a day to 7 days a week, <br /> 12 hours a day, supplemented by paid on call as needed. Completed in June, 2025. <br /> Currently working on increasing hours for duty crew to be able to work full time hours <br /> with benefits. Anticipated roll-out timeline is 4th quarter 2025. <br /> • Phase 2—design and implement command structure. Anticipated roll-out timeline is <br /> 2026 <br /> • Phase 3—TBD <br /> 5. On March 1, 2025, ISO issued Lino Lakes a 3/3Y rating.This rating was established from the data <br /> that was collected in the Fall/Winter of 2024. <br /> 6. Completed employee survey for entire staff and employee satisfaction and morale is very positive. <br /> 7. Change management— Positive leadership philosophy and organizational structural changes in <br /> Lino Lakes in 2025. <br /> 8. Lino Lakes is open to further exploring options for a partnership between the City of Centerville <br /> fire services and the City of Lino Lakes fire services. <br /> Thank you, <br /> Karen <br /> Karen Anderson <br /> City Administrator <br /> 600 Town Center Pkwy <br /> Lino Lakes, MN 55014-1182 <br /> Direct 651-982-2410 Fax 651-982-2499 <br /> kanderson@linolakes.us <br /> -, <br /> ( i l Y A' <br /> () 1 <br /> LNOL KES <br /> https://outlook.office.com/mail/inbox/id/AAQkADgzZDE1 NTY4LTgzMjItNGY4YS1 hNGM4LThkYTQ5MjNIYzQyNAAQAOyMP6JOEbBCkBS97H3HdY0%... 2/2 <br />