2006-10-11 CC - Laserfiche WebLink

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~ 10/2/06 ,.---- t \ \ f. r -----1 \ \ \ ~J To Whom It May Concern: We moved to Centerville, 7124 Main Street, on August 12,2004. Since moving here we have had had to deal with a variety of issues that have caused us great inconvenience and aggravation. When we purchased out home we called the city to ask about being hooked up to the city water system because we had a concern over the existing well. At that time we were told that all water concerns would be taken up by the city council when the road construction issue on County Road 14 was settled. As the problem with our well grew worse we called on 3 more occasions. We were repeatedly told that this matter would wait for the road construction and that we could get on city water when the road in front of our house was dug up sometime in 2008. This spring we lost almost all water pressure. Our situation was grave. We called again and demanded that something be done because the lack of water had become a quality of life issue and a potential health hazard. This is when we found out that our being hooked up to city water actually had nothing what so ever to do with the road construction in the front of our home and that water would come in through the back. We have waited for over 5 months since reporting our situation and we still do not have city water. We have been given all kinds of erroneous information and spent hours on the phone trying to find out about the bidding process, how we could be hooked up to a hydrant if need be, what the assessment would be, who would be responsible for acquiring and paying for a check valve, etc. etc. When a contractor was finally hired they gave us a date and were ready to start work immediately. The day that the contractors were to begin it was discovered that no one from the city had acquired the appropriate permits from the health department. This meant another 3-week delay. Not only was this inconvenient for us, it also cost the contractors lost time and money. On Tuesday Sept. 19th the contractor began work on the project. It was discovered at the end of the day that the wrong fittings had been used. The inspector sent by the city did not catch the problem when he made his inspection. The job had to be re-done leading to another delay. We still are not able to hook up to city water because we are waiting for a chloroform test and a hydro stat test to be run. This was not contracted with Olson's sewer service. We do not even know if anyone plans on doing this test. Therefore, even though the water lines have been installed, we STILL do not have city water.