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<br />ORAFT <br /> <br />4.8 Lockout Callabilitv. <br /> <br />Upon the request of a Subscriber, the Grantee shall make lockout capability available at <br />no additional charge, other than a charge 101' a Convelter. <br /> <br />4.9 Types of Service. <br /> <br />Any change in programs or services offered shall comply with all lawful conditions and <br />procedures contained in this Franchise and in applicable law or regulations. <br /> <br />4.10 Uses or Svstem. <br /> <br />The Grantee shall, upon request of the Commission, advise the Commission of all active <br />uses of the System, 101' both entertainment and other purposes, and the Commission shall <br />have the right to conduct unannounced audits of such usage. <br /> <br />4.11 Additional Capacity. <br /> <br />The Grantee shall notily the City and the Commission in wntmg, in advance of (he <br />installation of any libel' optic capacity not contemplated by the initial design or System <br />Upgrade, so that additional fibers may be installed on an Actual Cost basis lor <br />government and institutional use. If the City wishes to request additional fiber, it may <br />notify the Grantee within fifteen (15) days ofreeeipt of the Grantee's notitication. <br /> <br />SECTION 5. SERVICE PROVISJ.ONS <br /> <br />5.1 Customer Service Standards. <br /> <br />'rhe Grantee shall at all times eomply with FCC customer service standards. In addition, <br />the Grantee shall at all times satisfy all additional or strieter customer service <br />requirements included in this Franchise and any customer service rcquirements set forth <br />in any ordinance or regulation lawfully enacted by the City. <br /> <br />5.2 Video Pro!!ramminll. <br /> <br />Except as otherwise provided in this Franchise or in applicable law, all programming <br />decisions remain the discretion of the Grantee, provided that the Grantee notiJies the <br />City, the Commission and Subscribers in writing thiny (30) days prior to any channel <br />additions, deletions or realignments unless otherwise permitted under applicable fcderal, <br />State and local laws and regulations. Grantee shall cooperate with the City, and use best <br />etTorts to provide all Subscriber notices to the Commission prior to delivery to <br />Subscribers. Location and relocation of the PEG channels shall be governed by Sections <br />6.1.3-6.1.4. <br /> <br />28 <br /> <br />;;3 <br />