2002-08-14 CC Packet - Laserfiche WebLink

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August 12, 2002 Chief of Police & Centennial Lakes Police Commission 200 Civic Heights Circle Circle Pines, MN 55014 To the Chief and Police Commission: On 8-2-02 @ 2:12 a.ill., we were called again by ACS Dispatch to Mill Rd. and 73rd as ATR was not able to be contacted for a Police Ordered Tow for Centerville. This problem has happened and been documented many, many times and we have responded to their contracted area. At 2:22 a.ill., Dispatch called back and said ATR finally arrived at the scene once we were in route. As a result of this incident, we are billing the City of Centerville a Service Call to cover our time and expense. We were told if ATR could not hold up their end of the contract, they would not be allowed to complete the contract. We would like to know what it is going to take before you realize they are not fulfilling their duties? We at this time and date would like to file a formal complaint for breach of contract and would like a written response and explanation of why ATR can be allowed to continue to tow when after many complaints and non-responses, they are allowed to continue to do so. We suggest you look very closely at the ramifications of this problem because it affects each and every citizen and taxpayer of this community plus the officer when responded calls are unable to be completed in a timely manner. We would also appreciate an explanation and response in writing as to why this problem has been allowed to continue time after time! Thank-you for your consideration. Sincerely, ~ Auto-Medics Service Art Smith, President ~ I;