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11. SERVICE SCHEDULE . 8 <br /> A. Hours . 8 <br /> B. Collection Days . 8 <br /> C. Holidays . . 8 <br /> 12. IN -YARD SERVICE . 9 <br /> 13. STREET IMPROVEMENTS . 9 <br /> 14. ADMINISTRATION . 9 <br /> 15. CHARGES . . 9 <br /> A. Charge Increase . 10 <br /> B. Collection Service . 10 <br /> C. Annual Price Review . . . 10 <br /> D. Senior Citizen Discount . . 10 <br /> E. Waste Management Fees . . 10 <br /> F. Certification of Delinquent Payments. 10 <br /> 16. LIQUIDATED DAMAGE . . 11 <br /> A. Notice . 11 <br /> B. Failure to Respond . . 11 <br /> C. Exceptions . 11 <br /> 17. LIABILITY INSURANCE . 11 <br /> 18. WORKER'S COMPENSATION INSURANCE . 12 <br /> 19. PERFORMANCE OF CONTRACT . 12 <br /> A. Supply Necessary Claims . 12 <br /> B. No Claims . 12 <br /> C. Indemnification . 12 <br /> 20. EQUIPMENT 13 <br /> A. Vehicle Protection . 13 <br /> B. Cleaning . 13 <br /> C. Painting . 13 <br /> D. Maintenance . 13 <br /> E. Vehicle Inspection . 13 <br /> F. Description of Vehicles . . 13 <br /> G. Safety Equipment . . 14 <br /> 21. PERSONNEL REQUIREMENTS . 14 <br /> A. Responsibility . . 14 <br /> B. Driver . . 14 <br />