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2024 08-20 CC Packet
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2024 08-20 CC Packet
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10/9/2025 9:47:52 AM
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10/9/2025 9:47:02 AM
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City Council Packets
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Gem Lake | Innovating the Online Payment Experience <br /> Confidential & Proprietary © 2021 | 11 <br />We deliver proven timesavers like auto-populating name and address fields on different forms, <br />or automatically presenting outstanding bills. We make it easier to pay from mobile devices. <br />Our solution reduces rejects and chargebacks by notifying billers before they take payments <br />from accounts that have been flagged for fraudulent activity. (Figure 15) <br /> <br />Figure 14. One-time payer adding multiple invoices to their cart. One-time payers can pay a variety of invoices <br />simultaneously. <br />Streamline the Payment Process for <br />Higher E-adoption <br />• Limit customer keystrokes by pre-populating <br />name and address fields from the invoice <br />• Auto-enroll customers into email reminders by <br />requiring an email address for their receipt <br />• Eliminate submittal of invalid payment methods <br />by authorizing card and ACH routing information <br />as entered <br />• Increase AutoPay, Paperless, and Pay by Text <br />enrollment by providing opportunities to self- <br />service apply payment information
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