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Gem Lake | Innovating the Online Payment Experience <br /> Confidential & Proprietary © 2021 | 15 <br />2.3.3 AutoPay <br />Using AutoPay, any customer-- <br />registered or not--can automatically <br />pay their full invoice amount, on the <br />day it is due. <br />Enrollment is 100% self-service either <br />from our one-time payment route or <br />from the registered payer's portal <br />account. (Figure 19) <br /> <br />Figure 19. AutoPay setup. Customers use AutoPay to "set it and forget it," always paying their full balance on time. <br /> <br /> <br />Invoice Cloud improves the AutoPay <br />process <br />• 100% self-service enrollment, requiring no <br />registration by the customer or action by the biller. <br />• Securely store all payment data using our double <br />encryption methodology. <br />• Prevent over- and under-payments by always <br />applying the current balance on the AutoPay due <br />date. <br />• Provide peace of mind and opportunity to change <br />AutoPay settings prior to payment via automated <br />email reminders. <br />• Reduce rejects, shutoffs, and late fees by <br />automatically sending email notifications within <br />seconds of an unsuccessful AutoPay payment.