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Mapping and Data Analytics Features <br />• Keep a record of interactions with each citizen <br />Display open and c1qsOd issues end monitor trends. on a public.ma.p <br />Review the Report Card feature to measure performance for <br />data-drilveh decisiont: <br />• Setup* automatic reports sent to Rey managers <br />• Manage time and resources with service ldvolagreement <br />( SLA) reporting <br />