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The IT Business plan is strongly geared to the end user. Support calls during regular business hours are answered immediately. If necessary, IT support Staff can respond in- person to anywhere in Roseville within ten (10) minutes during regular business hours. IT Support Staff are accustomed to provide support during non - regular business hours as well. As noted above, the City's current IT Business Plan involves cooperative efforts with eight area municipalities. These joint efforts rovide Roseville $100.000 annually, and are a primary reason why Roseville is able to provide its current level of IT Support without property taxes. The presence of a joint entity as proposed by Ramsey County could jeopardize the stability of this funding source. Consideration of Ramsey County's Initiative In determining whether to commit IT Staff resources to participate in the proposed study, it is suggested that the City consider the intended outcome. In this instance, Ramsey County" s initiative is to study whether or not to create a separate entity to deliver IT services. Some questions to consider include: 1) Is a joint entity the "best" business model to follow? Is a centralized approach superior 9 to a decentralized approach given our environ menu. 2) Are other cities, primarily the larger Ramsey County suburbs interested` 3) How large of a governance structure is needed? 4) Will the level of service be greater than is currently present? For less cost's The Council is advised to consider each of these issues before deciding to proceed. IN Staff Recommendation In consideration of its mission and objectives, the City of Roseville is better positioned to pursue inter-jurisdictional cooperative efforts with small and mid -sized governunents than with larger govemmental entities. The City's current IT Business Plan was built on this concept, and has proven tremendously successful. Although Ro sevi lle's IT efforts will need to continue evolving to stay successful, Staff does not believe that participating in an 18-month study to consider a joint entity is the proper path to take. Given its limited resources, Staff recommends that the City forgo any commitment of IT Staffing to this initiative at this tune. However, Staff is supportive of participation by elected officials and /or Senior Staff to ensure continued communication of any developing opportunities between various levels of government. Attachments El Attachment A — Resolution (as_ drafted by Ramsey County) pledging support for the Ramsey County IT initiative and directing Staff to participate in the study. Ll Attachment B — Resolution (as drafted bv Staffs agreeing to Monitor the Ramsey County IT initiative and directing Staff to attend discussion groups as deemed warranted.