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Departmen pproval: C Vol REQUEST FOR COUNCIL ACTION Manager Approved: . -� A Date: 8/1112003 Item No: IX All Agenda Section. J Organizational Business Item Description; Discussion on Changing the City's Telephone Numbering Plan Background The City of Roseville conducts operations in multiple facilities throughout the city. Some of these facilities include; City Hall, Public works, Slating Center, Fire Stations, Golf Course, etc. The use of these facilities evolved over an extended period of time, requiring the City to add communication systems, including telephone numbering plans somewhat independent of each other. It was necessary to select telephone numbers that were available at the time from the local plione service provider (Qwest). his a result the City has a dge -podge of number plans across five different prefixes. The following numbering plans are currently in effect, all are in the 651 area code: Facilit Prefix City Hall, Public works, Fire Station #1 490 License Center, emergency #'s, various fax #'s 484 Slating Center, Golf Course, Activity Center, Nature Center 415 Various fax #'s 628 Various fax #'s 765 Although funct i ona 1, the presence of multiple prefixes can create confusion with residents and customers. In addition, the lack of contiguous numbers does not allow for easy -to- remember identifiers such as; xxx -ROSE, xxx-RVPD,, or x x -R FD. Discussion Items Over the past few months, City Staff have been discussion the possibility of instituting a new telephone numbering p ian that would consolidate all city facilities under one prefix, with contiguous numbers. Staff believes a consolidated numbering plan would help residents and customers locate city offices in a more efficient manner. In addition, it opens the possibility of other govenunental jurisdictions participating in the City's IP Telephony system, thereby lowering telephone costs to Roseville residents. In preliminary discussions with Qwest, Staff has learned that the telephone numbering sequence of ' 651 -792 -7 xx' is currently available with the necessa contiguous numbers. Other pr.6f x possibilities are available but with less contiguous numbers. Staff will continue to pursue other options in the next few weeks.