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At the request of Member Felice regarding Fire Department/Emergency response <br /> times, Mr. Schwartz advised that the department's average response time was 3.3 <br /> minutes, which was significantly better than when three were three (3) stations, <br /> basically due to the current business model of 24/7 on-call staffing. <br /> Roseville Citizens League (RCL) Organized Collection Meeting Comments <br /> Chair DeBenedet noted that he and Member Stenlund had attended the RCL <br /> forum on organized collection, opining that it was a good forum, very informative <br /> and well-organized, with both sides well represented, and approximately fifty (50) <br /> members of the public attending. Chair DeBenedet opined that the various <br /> presenters addressed their cases well; and the moderator ran the meeting well; <br /> further opining that it had been an educational experience for all parties. Chair <br /> DeBenedet confirmed that there was no conclusion reached, which had not been <br /> the point of the meeting anyway, but to provide the various considerations. <br /> Member Stenlund expressed his interest in the kinds of questions asked and <br /> various views expressed and the tremendous range of opinions, from one extreme <br /> to another whether for or against; but concurred that it had been extremely well- <br /> run with everyone remaining respectful of each other's opinions. <br /> Discussion included interesting comments related to differentials of rates by <br /> contractors for long-term versus new customers, with long-term customers often <br /> paying a higher rate, while new customers were quoted lower rates; fairness to all <br /> haulers in subdividing the community, with the frequency found that bidding <br /> eventually ended up down to one contractor, sometimes based on merging of <br /> independent contractors, or their no longer working in that specific geographical <br /> area. <br /> Member Felice reiterated a comment she'd previously highlighted that provided <br /> evidence that the least expensive individual hauler was less than the most <br /> expensive city hauler; and the factors expressed by residents for refuse hauling <br /> with their top choice being the price, and the second being the service. Member <br /> Felice opined that this was why those communities having implemented <br /> organized hauling ended up with their residents liking the service they were <br /> receiving with organized collection. <br /> Member Vanderwall, from another perspective, noted that you expect service <br /> when you personally purchase something, and your experience with that service <br /> determined how long you had the service. However, in this situation, Member <br /> Vanderwall noted that this would be a service a resident already had, and the <br /> options were being taken away, and the only thing that appeared the most <br /> important was getting it to the curb, and then forgetting about it. However, <br /> Member Vanderwall noted that residents needed to care about how their refuse <br /> was collected, and where it ended up; opining that this would be a result of a city <br /> setting some standards. <br /> Page 3 of 12 <br />