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hundreds of customers; resulting from nothing they had done wrong other than the City claiming that they can make the decision better than their own citizens. Mr. Carnival stated that current haulers didn't have any monopoly issues in Roseville; and based on criteria of respective families, the NSWMA compared this to a municipality attempting to negotiate for cell phones, cable, gas or groceries. Mr. Carnival noted that individual small haulers used discounts or other incentives to remain innovate and grow their markets and this ultimately benefited all consumers. Mr. Carnival noted that with a government-managed, one-hauler system, the customer was the city not individual homeowners; and the haulers would no longer be accountable or responsive to customers on the block, but only to the City. Therefore, Mr. Carnival noted that City staff would be taking on the additional responsibility of fielding those calls, adding further expense to the City. Regarding road wear, Mr. Carnival noted that a study was currently being undertaken by MnDOT to determine road wear; and that to-date, there was no scientific evidence in twenty (20) communities that were evaluated that organized collection saved any money all. Mr. Carnival advised that wear was determined more on the number of axels, distribution or weight, number of trucks and how they were loaded. Mr. Carnival recognized a City Engineer from the City of Arden Hills who stated that weather was the biggest factor on road wear, not truck traffic. Mr. Carnival questioned if the City was prepared to regulate wear and tear from other trucks and buses in a community using those same streets and having significant impact. Given the current economy, as well as the other reasons previously stated, Mr. Carnival opined that this was not the time for government to become involved in the garbage business, but that citizens should be allowed to make that decision themselves based on their own circumstances and in a competitive marketplace resulting in no injury to small haulers attempting to compete in that open market place. Mr. Carnival advised that haulers were more than willing to sit down with City staff and/or Commissions to determine problem areas and specifically address them; and that they were more than willing to do so in Roseville as well. At the request of Member Vanderwall, Mr. Carnival provided a list of the small haulers who were a member of the NSWMA and those who were not members. Roger Toogood, 601 Terrace Court As an attendee at the RCL forum, Mr. Toogood noted hearing the amazement expressed by citizens on their way out of the forum at what they didn't know and opportunities existing to decrease their costs and improve the quality of service. Mr. Toogood opined that this was an important fact; and in reference to the Page 10 of 12