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Since we were told of the large amount of road we were going to be required to have <br />replaced, we have been challenging the County on their policy. On Friday, February <br />23,rd , we got some news from our plumber. He got a call from Dennis with Ramsey <br />County Public Works stating someone higher up told him that an exception would be <br />made for this situation and we would not have to replace the entire 12'x2O' panel <br />because the site of the digging was not in the driving lane. A significantly smaller <br />section of road will receive a permanent repair in the spring when the weather is <br />more agreeable. This provides some relief for our situation. To dig the hole, fix the <br />connection, replace the entire panel and other miscellaneous expenses, the final cost <br />was originally going to be nearly $11,000. When the plumber from Roto Rooter found <br />out about this, he felt terrible and cut us the best deal that he could, but the bill was <br />still $8,500. Not having to replace the entire panel will save us approximately <br />$2,200, but the final bill will still be a heavy financial burden for us. I am writing <br />you in the hopes that the City can look at our situation and give us some aid and/or <br />speak with the County about helping us further. <br />As mentioned, my husband and I moved to Roseville about 41/2 years ago with the <br />intent to settle in and start a family here. We had heard that Roseville is a friendly <br />community and a great place to raise a family. The folks we bought our house from <br />lived here for 3,0+ years and raised their three children in our home. Roseville and <br />what is now our home sounded like just the place for ust. We love it here and are <br />proud to live and do almost all of our business in Roseville. My husband is an IT <br />professional and I am now primarily a stay-at-home mother to our 9-month old son. <br />We look forward to staying in Roseville for many years to come. <br />Duane, than you again for all the help you have given us so far. I sincerely <br />appreciate your patience and willingness to answer my many questions. I truly want <br />to have an understanding of how this all works. Neither my husband nor I are in <br />anyway just looking for a handout or sympathy's for sympathy's sake. Plain and <br />simple, a bill like this is a serious blow and we believe there are extenuating <br />circumstances that make this situation unusual. Both of us have worked hard for <br />everything we have and this will be a tremendous financial load to bear. <br />We appreciate your consideration in this matter and look forward to hearing from <br />you. Please feel free to contact me with any questions. <br />Sincerely, <br />Anna (and Bill) Kron <br />1221 County Road B W <br />Roseville, MN 55113 <br />651-492-0479 <br />