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6.1 Policy-In tent or Practice: The city should provide easier access to Cable TV <br />information and links to recorded meetings and rebroadcast schedule through its <br />website. <br />Recommendations for Implementation <br />a) On its web site the city should include provide easy access to instructions on the <br />website on how to access the public access channel on television, spccifically with <br />satellite television subscribers on Ae `�* <br />b) The -city should include quick links to specific recorded/televised city meetings on <br />the same page as the meeting minutes and/or agendas <br />Rationale: Currently it takes at least 8 clicks through 2 different websites to access a <br />'fic recording, and these I'nks are not easy to find. <br />speci I <br />c) The city should ensure online video streaming is optimized for citizens at average <br />connectivity. <br />fo.2 Policy Intent or Practice: The city should provide enhance access to City Council <br />and commission meeting information and public official emails through its website. <br />Recommendations for Implementation* <br />The city should make draft city council and commission minutes available on the cityp <br />website within two weeks of each meeting. <br />e) The city should list city council and city commissioner email addresses on the city website ir. <br />addition to the online contact form. <br />f) The city should restructure the email alerts to include agendas of city council and <br />commission meetings in the body of the announcement email, rather than requiring the <br />extra step to click a link to learn of the full agenda. <br />6.3 Policy Intent or Practice: The city should continuously improve its website using <br />best practices in user-centered design <br />L =# I ur V1 -I ri —I U1 V, I T off 1W, 11 <br />• The city should analyze existing feedback provided by citizens regarding the website <br />(surveys, emalls, phone conversations, website comments form, etc.) <br />h) The city should examine website traffic trends to look for significant trends and make any <br />necessary improvement. <br />1) The city should periodically solicit and analyze feedback from citizens (online feedback <br />form, focus groups, usability task analysis interviews., etc.) to determine trouble spots and <br />make any necessary improvements. <br />5 <br />