2012_0312_Packet - Laserfiche WebLink

Home

Attachment C SURVEY QUESTIONNAIRE CITY OF ROSEVILLE Survey ID To: (Name of person completing survey) Phone:Fax: Subject: Past Performance Survey of: (Name of Company) (Name of Individuals) The City of Roseville is implementing a process that collects past performance information on firms and their key personnel. The firm/individual listed above has listed you as a client for which they have previously performed work. We would appreciate your taking the time to complete this survey. Rate each of the criteria on a scale of 1 to 10, with 10 representing that you were very satisfied (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/individual again). Please rate each of the criteria to the best of your knowledge. If you do not have sufficient knowledge of past performance in a particular area, leave it blank. Client Date Project NOCRITERIAUNIT 1 Ability to manage the project cost (minimize change orders)(1-10) 2 Ability to maintain project schedule (complete on-time or early)(1-10) 3 Quality of workmanship (1-10) Professionalism and ability to manage (includes responses and prompt 4 (1-10) payment to suppliers and subcontractors) Close out process (no punch listupon turnover, warranties, as-builts, 5 (1-10) operating manuals, tax clearance, etc. submitted promptly) 6 Communication, explanation of risk, and documentation (1-10) Ability to follow the users rules, regulations, and requirements 7 (1-10) (housekeeping, safety, etc…) Overall customer satisfaction and comfort level in hiring 8 (1-10) vendor/individual again Thank you for your time and effort in assisting the City of Roseville in this important endeavor. Please fax the completed survey to:_____________ at Fax # (___)________or email a scanned copy to ___________________ Printed Name (of Evaluator)Signature (of Evaluator) Page 14