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Cobalt is a not-for-profit organization with a mission to provide maximum information to <br />35 <br />units of government at an extremely low price. <br />36 <br />Cobalt uses a 10-point numerical scale to create quantitative results rather than subjective <br />37 <br />qualitative results. <br />38 <br />Cobalt is able to do cross comparisons within the state, regionally and nationally. <br />39 <br />Cobalt data can be displayed with multiple layers at once in the bubble format or sorted <br />40 <br />into ranked lists (see Attachment B). <br />41 <br />Cobalt has an online portal which allows easy cross-tabluation of data (see Attachment <br />42 <br />B) which provides greater understanding of survey results. <br />43 <br />The Cobalt survey used in 2011, if used again, would meet the requirements of the <br />44 <br />State’s Performance Management Program. <br />45 <br />46 <br />Next Steps <br />47 <br />Staff would begin this project by working with Cobalt Community Research to develop the <br />48 <br />questions to be asked. Work would start with the 2011 survey questions (see Attachment C). As <br />49 <br />was done with the 2011 survey, the questions would be submitted for Council approval prior to <br />50 <br />conducting the new survey. <br />51 <br />52 <br />PO <br />OLICYBJECTIVE <br />53 <br />Meet the Council adopted Community Aspiration to be “Engaged in Our Community's Success <br />54 <br />As Citizens, Neighbors, Volunteers, Leaders, and Businesspeople” and by routinely seeking <br />55 <br />community input to evaluate and continuously improve city services. <br />56 <br />57 <br />BI <br />UDGET MPLICATIONS <br />58 <br />The 2012 budget includes $10,000 for a citizen survey in the Communications division budget – <br />59 <br />a non-property tax supported division and another $15,000 in 2013. It was originally anticipated <br />60 <br />that the survey would be prepared in 2012 and executed in 2013. However, the expedited <br />61 <br />timetable would require council to modify the budget so that the entire expenditure would occur <br />62 <br />in 2012. <br />63 <br />64 <br />SR <br />TAFF ECOMMENDATION <br />65 <br />Authorize staff to contract with Cobalt Community Research to conduct a resident survey. <br />66 <br />67 <br />RCA <br />EQUESTED OUNCIL CTION <br />68 <br />Authorize staff to contract with Cobalt Community Research to conduct a resident survey. <br />69 <br />Prepared by: Tim Pratt, Communications Specialist <br />Attachments: A: Ranked list of companies <br /> B: 2011 Survey results excerpts <br /> C: 2011 Survey questions <br />Page 2 of 2 <br /> <br />