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have no responsibility to arrange garbage and recycling service, or feel less convection to the <br />City, it can be harder to inform and engage ninth family complex residents in recycling programs. <br />The keys to getting multi family complex residents to recycle are continuing education and <br />convenience That point was stressed in the committee's discussion of ninth family complex <br />recycling with ManPran Corcoran Recycling Coordinator for Brooklyn Park Brooklyn Center, <br />Crystal and New Hope and in focus group discussions with multi Ready residents, ninth family <br />complex owners and managers, and with garbage haulers. <br />Cities with successful multi family recycling programs use multiple means of educating resi- <br />dents. The cities work closely with private recycling companies and building managers to create <br />simple easy to understand education pieces. Those pieces are usually given out when residents <br />move in and are resent to residents periodically thereafter Another key is to find a resident or <br />manager who serves as a contact and information s oume for residents. There also need to be <br />dearly labeled recycling containers preferably with pictures. <br />Brooklyn Punk's Boarvnent recycling toms <br />A little innovation can also make the program <br />convenient for ninth family complex residents to <br />recycle An example is Corcoran 's award win <br />— <br />ning recycling tote bag (see photo at right). <br />Owners and managers mount Velcro strips in <br />units. The totes have Velcro and are attached to <br />Velcro strips. The bags provide convenient <br />storage place for the recycling that can easily be <br />taken and dumped into a central recycling bin. <br />The bags can be washed to prevent o dor and <br />stains. The cities Corcoran works for paid for the <br />bags and she coordinated with the complex <br />owners and manager to have them installed <br />Multi family complexes use storage bins in designated locations for collection of recyclable <br />material. The recycling hauler then empties the storage bins. This system saves on storage space <br />and makes it more convenient for residents to use However the bins can appear to be similar to <br />garbage bins and contamination is a significant problem at multi family complexes according to <br />recycling haulers, multi family residents and multi family managers and owners that took part in <br />focus group discussions. <br />An additional hurdle found in growing suburbs such as Brooklyn Park is the growing population <br />of residents who speak English as a second language Based on focus group conversations with <br />multi family residents, owners and managers day does not appear to be a significant issue in <br />Roseville yet. However with approximately 18% of Roseville 's population living in multi family <br />complexes the potential is there for language barriers to become a significant issue <br />Results on English as a second language have not been released h on the 2000 Census yet <br />According to the 1990 Census 17% ofRosevtlle residents said they did not speak English well <br />About half of those residents (0 8%) spoke an Asian or Pacific Island language The only other <br />