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Regular City Council Meeting Monday,March 11,2013 Page 11 percent closed within forty (40) days. Mr. Munson noted that there was only one unresolved case for 2012, and that was a timing issue for painting that would be addressed by the property owner in the spring of 2013. Mr. Munson reported on the rate of violations continuing a steady decline, indi- cating that the NEP was having the desired, community-wide effect. Rate of Violations Observed 2008 = 8% 2009=6% 2010=4% 2011 =4% 2012= 3.5% Mr. Munson advised that the 2013 NEP would be expanded to focus on multi- family residential properties and commercial/industrial properties, anticipating approximately 600 properties to be inspected. Mr. Munson advised that similar issues (e.g. exterior building maintenance, site maintenance such as light poles rusted, grass untended, dead vegetation, outside storage, fence disrepairs) would be addressed as those previously identified with single-family residential proper- ties. Since this area is new, Mr. Munson noted that staff anticipated a larger scope of education for property owners. At the request of Councilmember McGehee, Mr. Munson clarified that the com- mercial/industrial property NEP would be somewhat different than residential ar- eas, as staff would also be allowed access into parking lots for inspections, and anticipated knocking on doors and talking with people, creating a more intensive program to provide education, as previously noted. At the request of Councilmember McGehee, Mr. Munson assured Councilmem- bers that staff anticipated completing all six-hundred (600) properties in 2013, since they typically did approximately 5,000 residential properties annually, but reiterating that this commercial/industrial inspection would be more intensive from an educational and outreach standpoint. Councilmember Laliberte expressed her pleasure in seeing the declining code en- forcement violations, indicating people were taking care of their properties, even with economic and workforce issues and limited resources. Councilmember Laliberte noted the value for everyone in all participating in preserving every- one's property values. Mr. Munson concurred, noting that this was in no small part due to ongoing edu- cation. At the request of Acting Mayor Etten, Mr. Munson confirmed that the same part- time inspection staff resources formally used for the residential NEP would now