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Attachment A <br />177 <br />1782) On-call/After-hours support for functional problem resolution not system critical <br />179for software provided under this Agreement. <br />180 <br />181 <br />182 <br />183C. Payments <br />184Payments shall be made within thirty days of receipt of an invoice. Disputes and <br />185calculation of interest are subject to the provisions of Minnesota Statutes § 471.425. <br />186 <br />187D. Term for Yearly Rates <br />188Except as provided herein, the Annual Fees and Additional Cost rates set forth above <br />189shall remain in effect through January 1, 2015. In the event of an increase in any Annual <br />190Fees or Additional Cost rate, the SPPD will notify Roseville’s Police Department, in <br />191writing, no later than April 1 of the previous year , and shall include with such <br />192notification: <br />193 <br />1941) An explanation and documentation of the reasons for the increase, including but <br />195not limited to changes in the SPPD’s personnel costs, including costs for <br />196providing Helpdesk services, changes in the charges by the wireless vendors, <br />197software vendors or hardware vendors for their products or support and <br />198maintenance costs for their products, or costs for maintaining the SPPD Computer <br />199Center; and <br />200 <br />2012) Any change in Roseville’s proportionate share. <br />202 <br />IVWarranty <br />203. <br />204 <br />205A. Vendor Warranties <br />206Software to be installed under this Agreement is subject to the warranty provisions of the <br />207agreements between the SPPD and software vendors. <br />208 <br />209B. Manufacturer Warranties <br />210The SPPD warrants that the City CAD or RMS shall perform in accordance with the <br />211provisions of this Agreement and the specifications of the hardware and software <br />212manufacturer’s user’s manuals in effect at the time of the Services, and that the Services <br />213shall be performed in a commercially reasonable manner. <br />214 <br />VDesignated Representatives <br />215. <br />216 <br />217A. Contractual contacts <br />218Each party has designated an individual to serve as a point of contact for contractual <br />219issues. The designated individuals are: <br />220 <br />221 <br />222 <br />223 <br />5 <br /> <br />