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Regular City Council Meeting Monday,June 10,2013 Page 24 cost. Mayor Roe opined that it made more sense to have that functionality as part of strategic thinking as a part of this organizational plan. Discussion ensued regarding a job description with someone experienced in those areas of strategic thinking; Councilmember Willmus expressed the vital importance for the administration function to provide customer service; noting that he repeatedly heard from resi- dents that they are not able to receive that service in a timely and helpful way. Councilmember Willmus noted at an employee may be someone's first contact with the City, and historically,this has been a struggle over the years. Mayor Roe opined that customer service is what someone does, not what they al- so do. Councilmember Laliberte referenced her discussions with individual Department Heads and how many of their staff worked on communications items; and opined that one resident employee with the tools and vehicles to make sure the City communicated and engaged citizens was better than having quasi-expertise within each department. Councilmember Laliberte suggested that this should be a com- munication position with a broader scope and who could provide assistance to other departments as well as residents. Councilmember Laliberte opined that such a role could drive some of the Administration Department's structure internally, and also provide an opportunity to create some hierarchy in the Department for current employees to delegate their duties and/or enhance their current job de- scriptions. Mr. Trudgeon suggested more detailed discussion at a future meeting; noting that while he and Mr. Schwartz had held preliminary discussions, they needed to ex- pand on that before bringing a recommendation forward to the City Council. At the request of Mayor Roe, Public Works Director Schwartz reviewed Attach- ment A, noting that it was the first draft of roles and responsibilities of the posi- tion seen to best fit given the shift of the Recycling function to the Public Works Department. Mr. Schwartz noted that this also addressed current focus areas, goals and direction of the City Council and community, as well as meeting some of the department's needs and goals based on the Imagine Roseville 2025 com- munity visioning process. With assistance from Ms. Bacon, Mr. Schwartz ad- vised that staff attempted to make sure the position was structured with the right background and skills. Mr. Schwartz recognized that many other communities .had a different focus, while some were similar to that of Roseville; but those the size of Roseville or larger had these specialist areas to deal with natural resource and recycling issues, and some of those went even broader. Mr. Schwartz advised that one of the next steps would be to create an actual job description and look at appropriate salary ranges and return to the City Council for further discussion, in