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88. Other than voting, do you feel YES ....................820 <br />that if you wanted to, you could NO .....................150 <br />have a say about the way the City DON'T KNOW /REFUSED...... 40 <br />of Shoreview runs things? <br />89. How much do you <br />feel you know <br />GREAT DEAL .............140 <br />100 <br />about the work <br />of the Mayor and <br />FAIR AMOUNT ............ <br />540 <br />City Council -- <br />a great deal, a <br />VERY LITTLE ............ <br />320 <br />fair amount, or <br />very little? <br />DON'T KNOW /REFUSED...... <br />0% <br />90. From what you know, do you ap- STRONGLY APPROVE....... 240 <br />prove or disapprove of the job SOMEWHAT APPROVE....... 680 <br />the Mayor and City Council are SOMEWHAT DISAPPROVE ..... 40 <br />doing? (WAIT FOR RESPONSE) And do STRONGLY DISAPPROVE ..... 20 <br />you feel strongly that way? DON'T KNOW /REFUSED...... 30 <br />91. How much <br />first -hand contact have <br />QUITE A LOT ............ <br />100 <br />you had with <br />the Shoreview City <br />SOME ...................460 <br />HELPFUL/FRIENDLY ....... <br />Staff -- <br />quite a lot, some, very <br />VERY LITTLE ............ <br />320 <br />little, or <br />none? <br />NONE ...................130 <br />DON'T KNOW /REFUSED...... <br />0% <br />92. From what <br />you have seen or heard, <br />EXCELLENT ..............160 <br />how would <br />you rate the job per- <br />GOOD ...................770 <br />formance <br />of the Shoreview City <br />ONLY FAIR ...............50 <br />Staff -- <br />excellent, good, only <br />POOR ....................10 <br />fair, or <br />poor? <br />DON'T KNOW /REFUSED...... <br />20 <br />IF A RATING IS GIVEN, ASK: (N =20) <br />93. Why do you feel that way? <br />94. During the past year, have you <br />telephoned or visited Shoreview <br />City Hall? <br />IF "YES," ASK: (N=144) <br />DON'T KNOW /REFUSED...... 0% <br />GOOD JOB ...............430 <br />NO PROBLEMS ............ <br />360 <br />DON'T LISTEN ............ <br />20 <br />HELPFUL/FRIENDLY ....... <br />150 <br />COULD IMPROVE ........... <br />30 <br />SCATTERED ...............20 <br />0 <br />YES .................... o <br />0 <br />NO ..................... 40 <br />DON'T KNOW /REFUSED...... 0% <br />95. Thinking about your last EXCELLENT ..............290 <br />contact with the City would GOOD ...................660 <br />you rate the overall service ONLY FAIR ...............50 <br />you received as excellent, POOR ....................10 <br />good, only fair, or poor? DON'T KNOW /REFUSED...... 0% <br />