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Regular City Council Meeting Monday, February 10, 2014 Page 20 Councilmember Etten suggested saying "the City designates a hauler by City Zone or for the Entire City," which would provide both options. Councilmember Etten concurred with Councilmember Laliberte's suggested follow-up question of "Why?"versus the other follow-up question proposed. With concurrence by the body, Councilmember McGehee suggested getting rid of the specific follow-up. Councilmember Willmus suggested that staff, when talking to the survey compa- ny, ask them to consider moving some of the more vital questions toward the front end of the survey. Mr. Bowman responded that this would absolutely be a suggestion, noting that this format was only a model and based similarly to the City of Shoreview's sur- vey; opining that this was not the only way to structure a survey. Mr. Bowman suggested seeking the survey company's recommendations based on best practic- es for those weightier questions. Recycling Question (#72) At the request of Councilmember Willmus, Mr. Bowman estimated that when this survey goes out, the newly implemented recycling program would have been in place for one to one and one-half months, with the first pick-up scheduled for February 17, 2014. Based on that response, Councilmember Willmus questioned if this question was what was needed. Mayor Roe recognized that results may be skewed but noted the need, if this question and benchmark was preferred in future surveys, that it be retained to avoid losing it in future survey questions when the data would be more important. Councilmember McGehee suggested putting in a delineator, such as past and pre- sent system, recognizing that the new program had just started, but seeking feed- back on the overall experience. Mr. Bowman suggested that goal could be achieved by simply striking the word "current," from the question. Mr. Bowman advised that staff's intent in including the question was to determine resident satisfaction with Eureka Recycling. Under those circumstances, Councilmember Etten suggested the question be rated similar to other rating questions in the survey.