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Accomplishments: • To date have closed 93% of the 376 cases opened in 2013: o Cooperation from the public on correcting public nuisances remains very positive. 0 89 % of residents have complied with simple letter requests for compliance. • Staff includes with initial notices an informational brochure to educate residents about common public nuisance violations; an effort to minimize violations through education and cooperation. Also, when a violation is a building maintenance issue, staff includes additional HRA and HRC Program information. • Fewer public nuisance complaints from the public were received in 2013 (376 in 2013 versus 487 in 2012). Also, fewer Accelerated Abatements and Council Approved Abatements occurred in 2013 (9 in 2013 versus 37 in 2012). This appears to indicate the Land Use Enforcement Program (complaints) and the Neighborhood Enhancement Program are having a positive effect in reducing the numbers of public nuisances negatively affecting the City. Hopefully this trend continues. � Staff improves procedures each year through realignment of staff duties and streamlining staff procedures. Observations• • Still observing where one public nuisance tends to promote more of the same - a clustering effect. � Still observing more violations in neighborhoods of older homes; this is to be expected due to typically smaller lots, smaller garages and older construction. Some property maintenance cases remain difficult to resolve due to financiaUphysical hardship by the property owner. Many of the unresolved `pending' cases are of this type. 2013 Code Enforcement Report Land Use Cases Ending December 31, 2013 Case Counts by Month Type Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec TOTAL Snow 14 9 0 0 0 0 0 0 0 0 0 13 36 Business 0 2 4 0 2 0 4 3 0 1 4 3 23 Vehicles 0 6 2 3 0 4 4 3 5 4 3 8 42 Debris 1 0 0 2 9 7 6 7 6 7 0 1 46 Outside Storage 5 0 0 4 8 7 8 4 12 6 2 4 60 Property Maint. 0 2 0 2 8 2 6 5 6 4 2 0 37 Residential 8 8 4 1 7 8 9 4 5 7 4 3 68 Grass 0 0 0 0 7 26 18 9 4 0 0 0 64 TOTAL 28 27 10 12 41 54 55 35 38 29 15 32 376 Cases Opened/Closed by Month Month Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec TOTAL Opened 28 27 10 12 41 54 55 35 38 29 15 32 376 Closed 27 26 9 11 41 52 53 31 34 26 11 26 347 Problem Cases — 2009-2013 2009 2010 2011 2012 2013 Administrative Tickets 12 10 0 0 0 Accelerated Abatements ( Grass/Snow/Graffiti) 47 40 38 30 5 Abatements Approved by Council 12 16 12 7 3 Council A roved Citations 7 2 2 0 1 TOTAL 78 68 52 37 9