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2014_0714_CCpacket
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2014_0714_CCpacket
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reached, the parties agree to follow the dispute resolution procedures set forth in Section <br />5. <br />12.3 Access to IZecipient facilities. The Recipient, depending on requirements of the <br />Task Order, in its sole discretion, may approve any Provider employees requiring <br />access to any Recipient facility. Should Recipient refuse access to any Provider <br />employee attempting to act in accordance with this Agreement, the Provider shall not <br />be held in breach of this Agreement as to the Services affected. <br />12.4 Staff substitution. In the event that Recipient notifies Provider that it wishes <br />Provider to replace an employee of the Provider providing services to Recipient, <br />Recipient and Provider shall meet to attempt to resolve Recipient's concerns. If the <br />parties are not able to resolve Recipient's concerns within ten (10) days after Recipient's <br />notice to Provider (or such later date agreed upon by both parties), provider shall <br />exercise reasonable diligence to honor Recipient's requests to replace the staff inember. <br />12.5 Background checks. As may be required by the Recipient and the requirements of <br />a Task Order, the Provider shall be responsible for conducting a background check on all <br />personnel hired after the effective date of this Agreement or after the effective date of the <br />related Taslc Order who provide services to the Recipient. The background investigation <br />shall include but not be limited to, a credit check and criminal records check for <br />misdemeanors and felonies. If requested by the Recipient, background checks will be <br />performed on current employees that have access to the Recipient's sensitive data. <br />12.6 Staff Direction. In situations where Columbia Heights's staff receives <br />direction from I�oseville staff or Roseville's staff receives direction from Columbia <br />Heights's staff that may be in conflict with either Coluinbia Heights's or Roseville's <br />IT strategic direction, policy or guidelines, terms and conditions of this Agreement, <br />or that may result in potential risk to either Party's shared infrastructure, the involved <br />staff will immediately notify the Management Committee of such potential conflict <br />and of the relevant policy, guideline or term or condition of this Agreernent and delay <br />implementing such direction, unless immediate action is required to ensure business <br />continuity, until the conflict can be resolved in consultation with the Management <br />Committee. The parties will provide one another and their respective staff inembers <br />with copies of their respective strategic plans, policies, and guidelines and of this <br />Agreement. Neither party is obligated to delay action based on a strategic plan, <br />policy, guideline or tenn or condition of this Agreement if such copies have not been <br />provided. The Management Committee will make best efforts to expedite <br />identi�cation and resolution of conflicts and provide prompt direction to theu <br />respective staff inembers. If the parties are not able to resolve the conflict, the <br />provisions of Section 5(Dispute Resolution) shall apply. <br />12a7 Employees physically working at a facility of the other party will act in <br />accordance with all policies and procedures regarding appropriate conduct in that <br />party's workplace. Exceptions may be identified by the Provider and are subject to <br />
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