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Regular City Council Meeting Monday,July 14, 2014 Page 21 with 90% about as high as possible to attain, with only 2-3 other communities higher at 91% and 92%. Mr. Morris stated that this proves that the City continues to do a fantastic job keeping its residents informed. Regarding the "Sources of information," used by respondents, Mr. Morris noted that many cities were trying to switch to online communication, but it was not found to work for residents over the age of 45 years, who still depended on city publications, newsletters, and weekly newspapers and mailings. By and large, Mr. Morris noted that, Roseville included, residents were still attuned to mailed communications versus online sources. Mr. Morris advised that no one indicated their preference for social media, with cable television at a higher percentage than anticipated as a relevant source, with viewers watching live or via tape. Mr. Mor- ris noted that most residents still looked to the City to inform them of what was occurring in the community. At the request of Councilmember Laliberte, Mr. Morris advised that he did find it unusual for a decrease of 11% in Roseville residents to relying on local newspa- per as a primary or preferred source of information, which indicates the City's credibility in mailings to keep residents informed, as well as the City News news- letter. However, Mr. Morris stated that he was not sure what that said about the City's relationship with local newspapers. At the request of Councilmember Willmus, Mr. Morris advised that renters and some newer residents in the community were still being missed. While this is an excellent rating, Mr. Morris cautioned that the preference for the newsletter may not be solely based on information, but a 92% effectiveness rating was still great. Specific to the potential use of social media by the City, Mr. Morris suggested the City be slow to develop that and instead continue to rely on e-mail and the City's website as the two most likely information sources for residents to track what their local government was doing. Mr. Morris noted that other options (e.g. Face book, Twitter, You Tube, and Nextdoor) were used more for chatter rather than as a standard information source. However, if the City chose to prioritize one option over the other, he would suggest using Face book. However, Mr. Morris reiterat- ed the two key options remained e-mail and the City's website. In general, Mr. Morris noted that the first theme about the Roseville community was its cohesiveness and the amazing amount of loyalty to the community as a whole. Mr. Morris noted that the City had an unusually high percentage, or 1 in 4 of its residents saying they trusted the City Council and by and large were doing nothing wrong in the community, which was outstanding. Mr. Morris advised that one issue he'd flag would be crime, with 1 or 2 major as- pects considered by residents to affect their quality of life as they perceived an in- crease in juvenile/youth crimes and auto break-ins; and suggested any additional