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APPENDIX A <br />Q27B RANK IMPORTANCE OF GARBAGE COLLECTION ISSUES - <br />GUARANTEE HIGH LEVEL OF CUTOMER SERVICE <br />Valid Cumulative <br />� Frequency Percent Percent Percent <br />1 55 12.2 15.2 15.2 <br />� 2 132 29.4 36.6 51.8 <br />3 102 22.7 28.3 80.1 <br />4 61 13.6 16.9 97.0 <br />$ 11 2.4 3.0 100.Q <br />' Tota1 valid 361 80.4 100.0 <br />Missing System 88 19.6 <br />Total 449 100.0 <br />Q27C RANK IlVIPORTANCE OF GARBAGE COLLECTION ISSUES - ABILITY <br />TO CHOOSE OWN HAULER <br />1 <br />2 <br />3 <br />4 <br />5 <br />Tota1 <br />Total valid <br />Missing System <br />Frequency <br />92 <br />60 <br />63 <br />65 <br />93 <br />373 <br />76 <br />449 <br />MINNESOTA CENTER FOR SURVEY RESEARCH <br />Percent <br />20.5 <br />13.4 <br />14.0 <br />14.5 <br />20.7 <br />83.1 <br />16.9 <br />100.0 <br />Va1id <br />Percent <br />24.7 <br />16.1 <br />16.9 <br />17.4 <br />24.9 <br />100.0 <br />Cumulative <br />Percent <br />24.7 <br />40. 8 <br />57.6 <br />75.1 <br />100.0 <br />PAGE A-3 <br />