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2) On-call/After-hours support for functional problem resolution not system critical for software provided under this Agreement. C. Payments Payments shall be made within thirty days of receipt of an invoice. Disputes and calculation of interest are subject to the provisions of Minnesota Statutes §471.425. D. Term for Yearly Rates Except as provided herein,the Annual Fees and Additional Cost rates set forth above shall remain in effect through January 1, 2015. In the event of an increase in any Annual Fees or Additional Cost rate,the SPPD will notify Roseville's Police Department,in writing,no later than April 1 of the previous year, and shall include with such notification: 1) An explanation and documentation of the reasons for the increase, including but not limited to changes in the SPPD's personnel costs, including costs for providing Helpdesk services, changes in the charges by the wireless vendors, software vendors or hardware vendors for their products or support and maintenance costs for their products, or costs for maintaining the SPPD Computer Center; and 2) Any change in Roseville's proportionate share. IV. Warranty A. Vendor Warranties Software to be installed under this Agreement is subject to the warranty provisions of the agreements between the SPPD and software vendors. B. Manufacturer Warranties The SPPD warrants that the City CAD or RMS shall perform in accordance with the provisions of this Agreement and the specifications of the hardware and software manufacturer's user's manuals in effect at the time of the Services, and that the Services shall be performed in a commercially reasonable manner. V. Designated Representatives A. Contractual contacts Each party has designated an individual to serve as a point of contact for contractual issues. The designated individuals are: 5