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ATTACHMENT C <br /> <br />B. QUESTIONS <br /> <br />1.ENGAGEMENT: What level of engagement did you observe? Are the communities employing <br /> <br />the tool utilizing it? <br /> <br />The level of engagement varies depending on how much each community reaches out to its citizens and <br />makes use of the tool. Below are two references you can contact who will best answer this question for <br />you. <br /> <br />City of Austin, TX <br />Main Contact Larry Schooler, Community Engagement Consultant <br />Contact information Phone: (512) 974-6004 <br />Email: larry.schooler@austintexas.gov <br />Granicus Solution Citizen participation Suite (SpeakUp) <br />https://austintexas.granicusideas.com/ <br /> <br />City of Edina, MN <br />Main Contact Jordan Gilgenbach, Communications Coordinator <br />Contact Information Phone: 952-826-0396 <br />Email: jgilgenbach@edinamn.gov <br />Granicus solution Citizen participation Suite <br />https://edina.granicusideas.com/discussions/vision-edina/topics/technology <br /> <br /> <br />2.Ease of Use How easy is the tool to use? Are the instructions clear? Is there and FAQ? Is it <br /> <br />intuitive? Is it easy to navigate? Is the layout straightforward and clear? <br /> <br />The solution is intuitive and there are many resources available to assist the user or administrator. You <br />will get the following features if you choose Granicus: <br /> <br />Very intuitive and simple to set up and begin using <br /> <br />Average 2 week deployment <br /> <br />Dedicated Community Manager to help you configure, launch, and promote your site <br /> <br />Two 1hr training session for Admin users <br /> <br />On-demand help portal <br /> <br />Ongoing (24x7x365) customer support <br /> <br />Dedicated account manager/point of contact for Granicus <br /> <br /> <br />3.Control How secure is the access (password protection, participation requirements)? Is <br /> <br />access personalized? Are users anonymous or is authentication required? <br /> <br />As described below access is secure and personalized: <br />Authentication can be customized we recommend low barriers to participation <br /> <br />initially (first & last name, username, email, password is usually the standard choice <br />among cities.) <br />อท <br /> <br /> <br />WWW.GRANICUS.COM 600 HARRISON STREET, SUITE 120, SAN FRANCISCO, CA 94107 (415) 357-3618 <br /> <br /> <br />