Laserfiche WebLink
Department Approval <br />�. �: � <br />Item Description: <br />�� <br />.r— <br />REQUEST FOR COUNCIL ACTION <br />Date: 11 /30/15 <br />Item No.: 8.d <br />City Manager Approval <br />Consider Update to IT Shared Service Agreement with the North Suburban <br />Access Corporation (NSAC) <br />BACKGROUND <br />Since 2005, the City has been extending various IT support services to the North Suburban <br />Communications Commission (NSCC) and the North Suburban Access Corporation (NSAC). The City <br />is a member of NSCC and contributes to community television services provided by NSAC through <br />collective participation in the joint powers board that administers both of these functions. <br />� The current agreement was established with NSCC in January, 2005 to provide a number of IT services <br />� including but not limited to, the monitoring and support of the Institutional Network (I-NET), PC <br />support, email and other requested services. However some of these services are no longer required or <br />�� � requested with other needs and services added. As an example, Roseville extends Internet access to <br />CTV for the purpose of providing online streaming and playback of public meetings that are broadcast <br />�� on the various public access channels. The current agreement does not cover this service or does it <br />cover the IP telephony services that have been provided since 2005. <br />�� It has been requested by NSCC to update the existing agreements to reflect the services provided and to <br />utilize an agreement format that a]]ows the addition and deletion of services as requested by NSCC. <br />Additionally since the majority of these services are directed towards NSAC, the updated agreement <br />�� would be eXecuted between the City and NSAC. IT service agreements developed in the past two years <br />provide for the addition and removal of services through the establishment of a master service <br />agreement and associated task orders. A task order describes the provided services and the monthly or <br />annual service charge <br />�� The attached Information Technology Shared Service Agreement has been approved by NSAC and is <br />,� awaiting approval from the Roseville City Council. <br />POLICY OBJECTIVE <br />Joint cooperative ventures are consistent with past practices as well as the goals and strategies outlined <br />.. in previous visioning and goal-setting processes. <br />z�; <br />Page 1 of 2 <br />