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state pay equity laws (internal equity) and maintaining a competitive compensation plan (eXternal equity). Utilizing Volunteers in lieu of City Staff at the Reception Desk: As has been previously presented, the Finance Department is interested in hiring a low-cost, intern or long-term part- time employee(s) to cover the front reception desk from Noon-4:30, M-F. The estimated annual cost is $18,000 to be funded by water & sewer fees. This position will allow the Deparhnent to utilize the skillsets of the existing employee in the Finance & Accounting area that are not being utilized. Staffbelieves that a long-term part-time position is a low -cost alternative to our staffing needs at the reception desk while still maintaining a professional image. The leaming curve for the assigned duties are relatively short, and it affords a student or other individual an opportunity to build their resume while earning a decent part-time income as they begin to establish their career. Which also means this individual will be highly motivated to embrace their schedule on a daily and on-going basis while building their office skills. I have talked quite extensively with Finance Department staff and consulted with Kelly O'Brien, Roseville's Volunteer Coordinator on whether or not a volunteer could be utilized as a receptionist. Our consensus is that there would be difficulty in finding the necessary number of volunteers to do the receptionist job as well as other practical challenges. We do not have problems recruiting volunteers in Roseville. The vast majarity of volunteers want to utilize their skills and work on-call, sporadic or project based. HANC is struggling to keep the front desk staffed, after years of relying on volunteers, and the comment that we hear most frequently from volunteers who leave is that they are bored, and/or unable to make the consistent commitment. In addition, the staff time needed to recruit, train and supervise multiple volunteers would impact the workloads of existing staff. Based on the above discussion, I continue to recommend the creation of a part-time position to staff the receptionist desk in the afternoons. • Page 3