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Member Lenz referenced the senior discount for water utilities, and questioned whether or not that program had been discontinued (page 5 of Miller memorandum). Mr. Miller apologized for not changing that term, and thanked Member Lenz for catching that for his updating before moving on to the City Council. Mr. Miller clarified that the discount was now "financially based" versus the old criteria for an age -based discount, with the need for certain income thresholds to be met before qualifying for a discount. At the request of Member Lenz, Mr. Miller advised that each year the City's outreach included the city newsletter article, and continuous website information. At the request of Member Seigler, Mr. Miller reported that as with any discount program, it was funded by those not receiving any discount; and was a city program, not affiliated with the county or state. At the request of Member Wozniak, Mr. Miller reported that with the change in eligibility and financial criteria requirements made in January of 2015, there were now only about 20-25 households signed up. Mr. Miller opined that more were eligible, but after consulting with staff, they declined to participate, whether because they didn't want to go through applying or didn't want to share their financial situation. Member Seigler opined they may feel an approximate discount of $87/year was not worth their time. At the request of Member Lenz, Mr. Miller advised that he had tracked the number of seniors contacting staff when the senior discount program was taken away, estimating 100 contacts. Mr. Miller reported about half that number asked why it had been removed, and after explaining the new criteria and rationale, they understood. However, Mr. Miller reported that the other half were of a different mindset, and with most stating they had been receiving it for a number of years, their rationale was based on a sense of entitlement and nothing much beyond that. With no more questions of the PWETC, Chair Stenlund thanked Mr. Miller for his informative presentation and responses. 6. Water Service Presentation and Discussion Noting that the PWETC at this meeting was still missing two of its members, Mr. Culver questioned how much detail and discussion those members present wanted to do to avoid repeating it at a future meeting. Mr. Culver further reported that he had briefly mentioned the warranty program with the PWETC expressing some interest in having a representative from the firm come to a future meeting to provide more details and respond to questions of the Page 12 of 18