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NEENEENEEM i <br /> Shelters are typically located within five-to six-feet of a bus stop sign, where customers get on and off <br /> buses. In most cases, shelters are located "near side," meaning the bus will stop just beyond the shelter <br /> site. Shelters are separated from the stop to provide room for customers who board or exit the bus using <br /> a mobility device and to allow for easier snow removal. <br /> Shelter ireimoval <br /> Metro Transit must sometimes remove or relocate shelters to ensure the highest number of customers is <br /> being served with available resources. The following considerations are made when determining when a <br /> shelter may be removed or replaced: <br /> Low number of average daily boardings —A shelter may be removed if the number of <br /> passengers boarding per day is at least 50 percent below the standard. In a suburban location, a <br /> transit stop with approximately 12 or fewer boardings per day may be considered for removal; in <br /> Minneapolis or St. Paul, a transit stop with approximately 20 or fewer boardings per day may be <br /> considered for removal. <br /> Shelter reaches the end of its useful life—When properly maintained, shelters typically have a <br /> 20-year life span. If a location meets boarding standards, the out-of-date shelter will be replaced <br /> with a new or used shelter. If boardings are low, the out-of-date shelter may be removed. <br /> Shelter is damaged or destroyed—If a shelter has been damaged by a vehicle accident or other <br /> incident and has potential to create a safety hazard, it will be removed. If the location meets <br /> boarding standards, the shelter will be replaced when a new or used shelter becomes available. If <br /> the location has low boardings, the destroyed shelter will be removed and may not be replaced. <br /> Ongoing vandalism— Shelters damaged by persistent vandalism take maintenance staff time <br /> away from other needs and are a major constraint on Metro Transit's maintenance budget. Metro <br /> Transit may temporarily or permanently remove a shelter with a high number of vandalism <br /> incidents in an attempt to break vandalism patterns. <br /> Changes in right-of-way,property ownership or easements — Changes in property <br /> boundaries, easements, roadways or public right-of-way sometimes require Metro Transit to <br /> remove a shelter. Metro Transit may replace the removed shelter if the stop meets boarding <br /> standards and there is still space for a shelter after changes are made. <br /> Requests from customers and stakeholders —Metro Transit occasionally receives requests and <br /> suggestions for removing shelters from certain locations. These requests will be addressed on a <br /> case-by-case basis by considering factors outlined above. <br /> Communication it Shelter Removals <br /> Before a shelter is removed, Metro Transit will notify customers and stakeholders at least two weeks in <br /> advance of the scheduled removal date. Notifications will provide an explanation of why the shelter is <br /> being removed as well as the proposed removal date. <br />