Laserfiche WebLink
To: Michael <br />(Name i <br />Phone: 651.249.2403 <br />Attachment C <br />SURVEY QUESTIONNAIRE <br />CITY OF ROSEVILLE <br />Survey ID <br />Fax: 651,249.2409 <br />Subject: Past Performance Survey of: Short Elliott Hendrickson Inc. (SEH) <br />(Name of Company) <br />Ron Leaf <br />(Name of Individuals) <br />The City of Roseville is implementing a process that collects past performance information on firms and their key <br />personnel. The firm/individual listed above has listed you as a client for which they have previously performed <br />work. We would appreciate your taking the time to complete this survey. Rate each of the criteria on a scale of 1 <br />to 10, with 10 representing that you were very satisfied (and would hire the firm/individual again) and 1 <br />representing that you were very unsatisfied ,(and would never hire the firm/individual again). Please rate each of <br />the criteria to the best of your knowledge. If you do not have sufficient knowledge of past performance in a <br />particular area, leave it blank. <br />Client City of Maplewood Date <br />Project Surface Water Plan Update, Gladstone, Water Resources Consultant <br />NO <br />CRITERIA <br />UNIT <br />1 <br />Ability to manage the project cost (minimize change orders) <br />(1-10) <br />9 <br />2 <br />Ability to maintain project schedule (complete on-time or early) <br />(1-10) <br />/0 <br />3 <br />Quality of workmanship <br />(1-10) <br />i <br />4 <br />Professionalism and ability to manage (includes responses and prompt <br />(1-10) <br />0 <br />payment to suppliers and subcontractors <br />5 <br />Close out process (no punch list upon turnover, warranties, as-builts, <br />(1-10 ) <br />operating manuals, tax clearance, etc, submitted promptly) <br />6 <br />Communication, explanation of risk, and documentation <br />(1-10) <br />y <br />Ability to follow the users rules, regulations, and requirements <br />(1-10) <br />housekeeping, safety, etc...) <br />8 <br />Overall customer satisfaction and comfort level in hiring <br />(1-10) <br />vendor/individual again <br />Thank you for your time and effort in assisting the City of Roseville in this important endeavor. <br />Please fax the completed survey to: Barb Miller at Fax # (651) 490.2150 or email a scanned <br />copy to bmiller(cDsehinc.com n P I <br />ri 14) wVVQ'w i - <br />Printed Name (of Evaluator) <br />Page 14 <br />I <br />