CC_Minutes_2016_1024 - Laserfiche WebLink

Home

Regular City Council Meeting Monday, October 24, 2016 Page 21 in the RCA and attachments. Lt. Rosand noted there were representatives present from Smashburger Restaurant wishing to speak at tonight’s meeting. Lt. Rosand noted Smashburger’s counsel, Attorney Kate Becker, had provided training records as of last week for four employees, two that were current and two that were not. Lt. Rosand noted this was the establishment’s second alcohol vio- lations within the 36-month look back period, with the prior violation in May of 2014 under similar circumstances, with a failure and then difficulty with training records at that time as well. Lt. Rosand expressed disappointment that the same scenario was again happening, with four managers/supervisors supposed to be trained, with only two actually trained and the other two found to be out-of- compliance. Smashburger Representatives Kate Becker, Minnesota Counsel for Smashburger and Shawn Murphy, Dis- trict Manager In addition to Lt. Rosand’s information, Ms. Becker reminded that in 2014, this Smashburger location had similar violation challenges with training records, at which time a program had been put in place for front-of-the-house employees from 10-12 at any given time, all required to complete in-house Responsible Server Training. After the last violation, specific to the Roseville location, Ms. Becker advised that only a Manager on Duty could effectuate a sale of alcohol. Ms. Becker noted, when she provided training records to Lt. Rosand, they showed that all but two employees had completed that training, all managers, and agreed with Lt. Rosand that the server in this case one of those who was authorized to make a sale, had failed the compliance check. Since then, Ms. Becker reported that the other two employees were now trained and up-to-date, having been found 14 - 15 months outside the training window; with their subsequent training per- formed outside and provided to Lt. Rosand. Ms. Becker stated that Smashburger takes this situation seriously, and did not like appearing before the City Council. Ms. Becker introduced Mr. Murphy, a recent or new hire to the position of District Manager; and his awareness of the situation and actions he was taking to ensure this never happens again. Ms. Becker report- ed that one of those actions had been to hire a full-time manager for this location, and prior to starting employment, would be required to complete server/manager training for alcohol sales. Going forward, Ms. Becker reported that this establishment planned to have all front office employees complete the training, and enhance the training of all em- ployees with outside training. Councilmember Willmus opined this was very similar to the comments made to this body in June of 2014, describing then a new policy for implementation. When continuing to say they took this seriously, Councilmember Willmus noted in his short tenure on the Roseville City Council, this was now the third time they