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01 -OR 583 Member Wozniak suggested the educational efforts involve all homes in a 584 particular area being lined by the city for residents to be aware of what was 585 happening and why, including the approximate age of their laterals, what the city 586 was doing and why, and opportunities available for residents to consider for their 587 laterals to determine if there was any damage before it became an emergency 588 situation. OEM 590 Mr. Culver reviewed the information provided by the city toward those efforts to - 591 date; with Member Seigler stating the City of St. Paul incorporated such an 592 educational effort as suggested by Member Wozniak. Mr. Culver noted part of that 593 educational information included alerting residents to smoke testing and rationale 594 in the city doing this to find illicit connections to the sanitary sewer system as well. 595 Mr. Culver stated that, in general, he felt the city could do a better job of educating 596 residents in reconstruction areas. 597 598 When considering offering a service to residents as part of a sewer lining project, 599 Member Wozniak questioned if the city had made sufficient efforts to explain the 600 broad picture of owners 'p for infrast re, including service life expectancy, 601 typical age of service lat is in their area, nd potential cost liabilitieg-if they were 602 to experience a problem. 603 604 Mr. Sandstrom noted city staff sent out letters to residents when televising mains if 605 they found areas with roots, especially if those pipes were of clay tile material from 606 the 1960's and ramifications of that root issue for homeowners. If the city is 607 performing a pavement project at that time, Mr. Sandstrom advised that the city 608 offered to facilitate the homeowner's replacement of their laterals at that time at a 609 significant cost savings for them when the street would be open anyway by the city. 610 As an example, Mr. Sandstrom noted last spring he sent out 45 such letters and had 611 6 responses of interest, while some were just seeking additional information. Mr. 612 Sandstrom agreed the city could include more language to provide residents with 613 additional information and explain that the city can only see a small portion of their 614 laterals and not all the way to the home with potential issues elsewhere on that 615 route, and recommending they seek assistance from a private contractor. 616 617 In conclusion, it was noted that all commissioners were in agreement that more and 618 better education was good, including how to address problems, projected service 619 life, a process for who to contact; with a request for specific additional information 620 from the City Council on capping costs. 621 622 Chair Cihacek reiterated his specific request from staff for a cost analysis and 623 possible solutions if rates were found relatively low for in-house inspections at this 624 point. Chair Cihacek thanked commissioners for their ideas and tonight's 625 discussion. 626 Page 14 of 17