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City of Roseville Outreach and Education Summary 2016 Roseville's recycling program continues to be a leader in the country. Outreach and education elements of the program are an important part to ensuring good participation and helping residents understand the benefits of recycling. In 2016, Eureka Recycling continued to support the efforts of the city of Roseville to make city events zero -waste. This was the fifth year we attended Night to Unite parties to talk about zero waste and to distribute educational materials. The Wild Rice Festival, and Earth Day celebration were also successful events— bringing Roseville residents' attention to zero -waste issues while diverting nearly 98% of event materials from the waste stream. These successes continue to show the City of Roseville's leadership and its commitment to zero waste and sustainability. In addition Eureka Recycling worked for the second year with city staff and with the Roseville Rotary to make the Taste of Rosefest a successful zero waste event as well. This year we worked with food and beverage vendors and the over 800 attendees to produce a diversion rate of over 95% with 540 pounds of material being recycled or composted. Second Year of Roseville's Transition to Single Sort Recycling Zero -Waste Hotline There was a large spike in calls to our hotline in the first year of single stream in 2014. As residents have settled into the new system the number of calls, while still somewhat higher than the pre -single -sort levels, have come down a good deal. There were 41% few calls to the hotline from single family households then at the peak of the transition in 2014, 24% decrease from 2015. We also saw the continued decrease in requests for additional printed education. Over 90% less requests for additional printed materials education materials from the peak of the transition and a 68% reduction from 2015. These requests are returning to a similar volume of requests as pre -transition numbers. 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Hotline Calls Curbside Calls 425 540 480 410 330 415 885 2476 1910 1458 Multi -family Calls 49 78 35 74 81 72 94 85 72 62 Total Calls 474 618 515 484 411 487 979 2561 1982 1520 Requests for Printed Materials Curbside 41 74 21 1 43 1 47 1 33 1 41 1 556 1 163 1 52 There were 41% few calls to the hotline from single family households then at the peak of the transition in 2014, 24% decrease from 2015. We also saw the continued decrease in requests for additional printed education. Over 90% less requests for additional printed materials education materials from the peak of the transition and a 68% reduction from 2015. These requests are returning to a similar volume of requests as pre -transition numbers.