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true more of politicians than of regular people, because politicians succeed on the basis of <br />their interpersonal skills, not on the basis of their intrapersonal skills. That is, they tend to <br />lack a strong awareness of their own emotional states and inotivations. <br />Below is a list of the blind spots that affect the responsible handlinb of conflict <br />situations. It is important to try to get officials to recognize that they have blind spots so that <br />these personal limitations do not act as obstacles to their acting responsibl�- or to their trying <br />to prevent their colleagues from acting irresponsibly. Aclrnowledging that one has blind <br />spots is an important step toward seekinb ethics advice. Teaching about blind spots should be <br />an important part of bovernment ethics training. <br />The Bias Blind S�ot - We believe that others act for selfish reasons, but that we do <br />not. This blind spot exists because we can look into our minds (or think we can), <br />but not into others' . And we have trouble putting ourselves in others' shoes. This <br />difference in perception forms a major obstacle to seeldng ethics advice, accepting <br />ethics enforcement, and supporting the creation of an effective government ethics <br />program. <br />Sense of Entitlement - Failure to responsiUly handle a conflict situation often comes <br />not out of selfishness, but rather out of mistaken beliefs. These mistaken beliefs are <br />less about content (is this right or wrong?) than they are about scope (does this maral <br />obligation apply to me, to us, to them?). High-level officials do things thev would <br />not approve of others doing, because they believe they are different in many ways. <br />They also tend to justify their actions in the name of a policy goal or a group of <br />people, that is, their circle of officials and party members, their supporters, or the <br />community as a whole (e.g., it's not that the contract helps myr brother, it's that it <br />helps the town). <br />Bounded Awareness - We tend not to see what we need to see in order to make <br />ethical decisions. We exclude important information by placing boundaries around <br />our definition of a problem. We narrow our concept of responsibility (e.g., to our <br />boss rather than to the public). We give in to groupthink, focus on instructions that <br />are given to us, and reject as partisan or self-interested the input we get from those <br />who differ with us. We focus on meeting a deadline. We limit ourselves to our <br />functional boundaries, such as engineering, law, or finance. We focus on the law <br />rather than the ethics. We act (or, more often, fail to act) out of fear of rejection, of <br />being seen as good��-goody, or of the consequences of whistleblowing. <br />13 <br />