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TERMS AND CONDITIONS OF THE
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<br />OUTSIDE WATER SERVICE LINE PROGRAM ("SERVICE PROGRAM")
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<br />This Home Service Contract covers the consumer-owned portion of the primary water service line from a public or
<br />municipal water system up to the internal point of entry to your single-family home, (including a primary water line
<br />which may be buried or embedded in a concrete slab under your home) and provides service or repair for the broken or
<br />leaking line serving your residential home
<br /> This Home Service Contract is limited to $4,000 per line repair occurrence. If public street or public
<br />sidewalk cutting is required to repair the line, an additional allowance is provided; up to $4,000 for public street repair
<br />and up to $500 for public sidewalk repair. Determination of how a covered water line is to be serviced, repaired or
<br />replaced is entirely within the discretion of SLWA based on its professional judgment.
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<br />This Home Service Contract covers only the home listed on the cover page. You may not assign or transfer this Home
<br />Service Contract to another person or to another home or property.
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<br />To initiate a service call under this Service Program, you must call SLWA, toll free at 866-922-9006 (assistance
<br />is available 24 hours per day, 7 days a week) before any work is performed. All work must be performed by an
<br />authorized SLWA contractor.
<br />liability for reimbursement on work performed by a non-SLWA contractor exceed $500. If a permit or line location is
<br />required, we will secure proper permitting before work will commence; any repair will conform to applicable
<br />plumbing/excavating codes.
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<br />Please note that our approved contractors must have safe and clear access to, and safe working conditions at and around the work area.
<br />This Home Service Contract starts thirty (30) days after the enrollment date noted on the cover page, unless otherwise
<br />noted or disclosed, and continues thereafter so long as you make timely payments. This Home Service Contract may be
<br />canceled for nonpayment. Your account must be in good, current standing to receive any service or repair under this
<br />program.
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<br />This Home Service Contract DOES NOT COVER:
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<br />a)any shared water line that provides service to multiple properties, detached houses, secondary buildings
<br />or branch lines including water systems for sprinklers, pools, hot tubs, and/or other outdoor systems,
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<br />whether known or unknown;repair of meters, meter vaults, repair or replacement of curb valves or
<br />curb boxes;
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<br />b)service lines owned by any utility or connected to a commercial facility or a mobile home, or the cost of
<br />repairing or replacing a meter(s) that is not being relocated as a means of repairing or replacing your
<br />water supply line;
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<br />c)updating and/or moving lines where the flow of water is not disrupted, in order to meet code, law, or
<br />ordinances or to satisfy directives of the water utility company or others;
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<br />d)damage to a water line that is caused directly or indirectly by you, a third party, natural disasters, acts of
<br />God, or by any insurable causes;
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<br />e)any damage/cleanup to the inside of the home, including personal property, or replacement or
<br />affected area (e.g. carpet, hard wood, marble, ceramic tile, dry wall,
<br />paint, plaster or wallpaper, etc.). Restoration does not include landscaping services, such as replacing
<br />trees, sod or shrubs or repairing private paved and/or concrete surfaces, walkways leading to the home,
<br />or structures on your property.
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<br />After a water line is repaired, SLWA will provide basic site restoration service to the affected area limited to filling
<br />trenches, mounding (to allow for settling), raking and seeding (weather permitting) excluding sod. If slab cutting within
<br />the foundation walls is necessary to repair a broken water line, the resulting trench will be filled with gravel and covered
<br />with asphalt or cement as appropriate. Debris will be removed from the work area.
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<br />You have thirty (30) days from the date you enroll in the Service Program to cancel and receive a full refund of any
<br />payment you have made. After 30 days, you may cancel the Service Program at any time, and you will be reimbursed the
<br />pro rata share of any amount you paid, less 1) any costs paid towards a claim filed on your account, and 2) a $6.00
<br />processing fee. SLWA will not pay any refund which is less than $6.00, unless requested by you.
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<br />SLWA may modify the Service Program by giving you thirty (30) d
<br />any other reason. If SLWA cancels the program for reasons other than nonpayment, you will be reimbursed the pro rata
<br />share of any amount you paid for any portion of the Service Program period subject to cancellation.
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<br />IMPORTANT: Please retain this document for your records. The cover letter and these Terms and Conditions are the
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<br />official copy of your Home Service Contract.
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<br />Service Line Warranties of America
<br />is a private brand name owned and operated by
<br />UTILITY SERVICE PARTNERS PRIVATE LABEL, INC.
<br />11 Grandview Circle, Suite 100
<br />Canonsburg, PA 15317-9840
<br />Phone: 866-922-9006
<br />Web Site: www.slwofa.com
<br />SLWA MN Version 3.0 Outside Water Service Line
<br />This Contract has a cover page plus this page
<br />Rev 11/12
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