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TERMS AND CONDITIONS OF THE
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<br />IN-HOME PLUMBING REPAIR PROGRAM ("HOME SERVICE CONTRACT")
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<br />This Home Service Contract covers residential (single-family, detached dwelling units) in-home water supply
<br />lines and in-home sewer lines and all drain lines connected to the main sewer stack that are broken or leaking
<br />inside the home after the point of entry. Broken or leaking water, sewer, or drain lines that may be embedded
<br />under the slab or basement floor are also covered. This warranty also covers the repair of clogged toilets.
<br />Coverage is limited to $3,000 per occurrence.
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<br /> In order for a claim under this Home Service Contract to be valid, you must call SLWA at 1-866-922-
<br />9006 before any repair work is performed. All repair work must be performed by an authorized SLWA
<br />contractor. No payments will be made for repair work performed by a contractor not authorized by SLWA to
<br />make a repair.
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<br /> The Home Service Contract does not cover lines that you were aware needed repair before you enrolled in the
<br />Home Service Contract. You agree to permit SLWA contractors to come into your home to service, repair or
<br />replace your lines under the Home Service Contract.
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<br />This Home Service Contract covers only the home listed on the cover page. You may not assign or transfer this
<br />Home Service Contract to another person or to another home or property.
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<br /> Coverage under this Home Service Contract starts on the enrollment date noted on the cover page, unless
<br />otherwise noted or disclosed, and continues thereafter so long as you make timely payments. Coverage may be
<br />canceled for nonpayment. Your account must be in good, current standing to receive repair service under this
<br />program.
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<br /> This Home Service Contract does not cover:
<br />(a) any lines before the point of entry to your home, including the main water and sewer service laterals;
<br />(b) sprinkler systems, faucets, fixtures, spigots, garbage disposals, appliances; the cost of repairing, replacing
<br />or moving meter(s); and thawing frozen pipes;
<br />(c) lines not installed according to code;
<br />(d) low water pressure due to calcium deposits and/or corrosion inside the lines;
<br />(e) anything other than broken or leaking water supply lines and a broken, clogged or leaking main sewer
<br />line or stack or drain lines inside the home and clogged toilets;
<br />(f) updating and/or moving non-leaking pipes to meet code, law or ordinance requirements;
<br />(g) removal or replacement of obstacles to access the line(s);
<br />(h) damage to a line caused, directly or indirectly, by you, third parties, natural disasters, acts of God, or
<br />other insurable causes, or any consequential damages;
<br />(i) service lines owned by the utility or connected to any commercial facility, condominium, multi-family,
<br />or manufactured home (also known as a mobile home).
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<br /> Determination of how a covered in-home water or in-home sewer/drain claim is to be serviced, repaired or
<br />replaced is entirely within the discretion of SLWA based on its professional judgment, including obtaining a
<br />second opinion.
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<br /> After a line is repaired or replaced, SLWA will test the repaired section of pipe for leaks and do a general
<br />cleanup. If slab cutting is necessary, the resulting trench will be patched. The Home Service Contract does not
<br />cover restoration of the affected areas (e.g., floor covering, including carpet, hard wood, marble, ceramic tile, or
<br />restoring concrete, dry wall, paint, plaster or wallpaper, etc.).
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<br /> You have thirty (30) days from the date you enroll in the Home Service Contract to cancel and receive a full
<br />refund of any payments you have made. You may cancel the Home Service Contract at any time, and you will be
<br />reimbursed the pro rata share of any amount you paid, less 1) any costs paid towards a claim filed on your
<br />account; and 2) a $6.00 processing fee. SLWA will not pay any refund which is less than $6.00, unless requested
<br />by you.
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<br /> SLWA may modify this Home Service Contract, including, but not limited to, from time to time, making
<br />changes to pricing, by giving you thirty (30) Home Service Contract
<br />for nonpayment within thirty (30) days of the payment due date and with ninety (90)
<br />other reason. If SLWA cancels the program for reasons other than nonpayment, you will be reimbursed the pro
<br />rata share of any amount you paid for any portion of the warranty period subject to cancellation.
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<br />IMPORTANT: Please retain this document for your records. It is the official copy of your warranty
<br />agreement.
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<br />Service Line Warranties of America is a subsidiary of
<br />UTILITY SERVICE PARTNERS PRIVATE LABEL, INC.
<br />11 Grandview Circle, Suite 100
<br />Canonsburg, PA 15317-9840
<br />Phone: 1-866-922-9006
<br />Website: www.slwofa.com
<br />SLWA MNVersion 1.0 In-Home Plumbing Repair Program This Contract has a cover page plus this page
<br />07/15
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