2018-8-2_PR Comm Packet - Laserfiche WebLink

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Attachment A The MorrisLeatherman Company May 2018 of the Mayor and City Council remains among the top quartile of ratings in the Metropolitan Area suburbs. Citizen empowerment is still highbut shows a decline in the two-year interim between studies. The number of residents -- 26%– whofeel they could not have a say about the way the City of Roseville runs thingsis at the suburban norm.This level of alienation is 12% higherthan the 2016level. The source of disapproval is fiscal: “poor spending decisions” and “high taxes.” Overall, the inability to influence decision-makers is not now a major issuebut appears to be a growing concern. Residents award the City Staff a job approval rating of 93% and a disapproval rating of only four percent. Both the absolute level of approval and the 23-to-1ratio of approval-to-disapproval are also among the top in the Metropolitan Area suburbs. Neighborhoods and Businesses: Ninety-sevenpercent rate the general appearance of the community as either “excellent” or “good”; only threepercent are more critical in their evaluations. “Messy yards” isthe chief complaint of the small number posting a negative judgment. Over the past two years, 65% think the appearance of Roseville “remained about the same,” while 29% see an “improvement,” and only six percent, a “decline.” Code enforcement is also highly rated: 94% award this service either an “excellent” or “good” rating; only sixpercent are more critical, focusing on “messy yards,” “junk cars” and “loose animals.” Only 45% are awareRoseville offers a housing program for residential home improvementsand foreclosure protection. Garbage Collection: By a narrow 42%-37% margin, residents oppose the City of Roseville changing from the current system, in which residents may choose from several different haulers, to a system where the City chooses a hauler or set of haulers for their area; thirteen percent stronglyfavor this change, while 18% strongly oppose it. A sizable 22% are unsure. Supporters of the change base their decision primarily on “less truck traffic.” Opponents cite “want to choose my own hauler,” “like current hauler,” and “competition creates lower cost.” 4 23