2021_08-24_PWETCpacket - Laserfiche WebLink

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Timeline Beginning in June 2021, the City of Roseville, Xcel Energy, and Partners in Energy will begin implementing a publicity plan to facilitate this strategy. We will also supplement ongoing publicity with concentrated outreach at the beginning of heating season, when energy burden becomes most apparent and applications begin to be accepted for winter energy assistance. Moving into 2022, we will develop process steps to help identify households on an ongoing basis. Strategy 2: Educate Energy -Burdened Households Description This strategy will raise awareness of the resources that are available to help households struggling with energy burden in Roseville. Once identified via Strategy 1, these households will need outreach to make them aware of available resources and to address any misgivings or reluctance they may Eta have about asking for help. Barriers to Outreach We need to prepare for language barriers that likely exist for some of these households, which will become particularly relevant as we begin the process of reviewing somewhat complicated assistance options. Desired Outcomes The desired outcome of this strategy is to effectively communicate with energy burdened households. Our standards for effective communication will be based on percentage of the energy burdened population reached in any manner, percentage of the population educated individually, and percentage of those educated who take advantage of some or all the help available. One-on-one education offerings will likely be replaced by small group meetings as the restrictions of the COVID-19pandemic subside and awareness of this offering spreads. Timeline This process is expected to commence as a natural progression from Strategy 1, above. As opportunities present themselves, volunteers and social service organizations will begin educational outreach, with progress seen before heating season begins in fall of 2021. Strategy 3: Coordinate Service Delivery ` Description The purpose of this strategy is to help energy burdened households follow through and receive the help that is available. In addition to the Energy Assistance Program administered by the Community Action Partnership of Ramsey and Washington Counties, residents who live in one -to -four -unit homes will be encouraged to take advantage of the Income -Qualified Home Energy Squad program and Income -Qualified Home Energy Savings Program, and renters in buildings with five or more units will be encouraged to urge landlords to participate in the Multi -family Building Efficiency and Income -Qualified Multi -Family Energy Savings Programs. Barriers to Success We anticipate that many potential beneficiaries may not be able to successfully navigate the processes necessary to receive help. Whether due to work schedules, language barriers, or Roseville Energy Action Plan 15