CCP 10242022 - Laserfiche WebLink

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Active Residential Utility Accounts Analysis of Under Billed amounts January 2021 - August 2022 # of AcctsAmount involvedUnderbilled No impact4071$ - Up to $1004388$ 1 00,027 $100-$500800$ 1 58,227 Over $50028$ 2 0,731 9287$ 2 78,985 2021 only$ 1 84,576 2022 only$ 9 4,409 22 23 24 This analysis only looks at the active accounts, so if a residential property was sold, the usage from the 25 previous owner has not been calculated as the new owner does not have responsibility for the prior 26 consumption. If the Council wants staff to pursue amounts under billed on closed accounts, we will 27 have to do additional analysis and determine what amounts and how to contact former owners. 28 29 For Commercial accounts, Ehlers staff have assisted in the calculations of the under billed water 30 consumption. For the top 10 commercial accounts, the amount that was under billed for 2021 was 31 $164,753 and for 2022 was $107,481, for a total of $272,234 for these 10 accounts. 32 th 33 This topic did come up at the Finance Commission meeting of October 11 and the commission 34 recommended going back 12 months to collect the amount under billed for both residential and 35 commercial accounts. The draft notes of that meeting will be provided to the Council. 36 37 Staff have discussed how to handle this situation and have identified various options that could be 38 considered – here are some of the possibilities: 39 Collect all active accounts under billed from January 2021 through August 2022 – offer the 40 option of spreading the amount over 4 quarters 41 Collect only commercial accounts 42 Collect only for 2022 under billed for both residential and commercial accounts 43 Go back 12 months from August of 2022 (the finance commission recommendation) 44 Do nothing with regard to collecting the under billed amounts 45 P OLICY O BJECTIVE 46 To provide a recommendation on how the city will handle the under billing of water for residential and 47 commercial accounts for the period of January 2021 through August 2022. 48 49 F INANCIAL I MPACTS 50 As noted above. 51 S TAFF R ECOMMENDATION 52 Staff has laid out several options above and is looking for a recommendation from the City Council 53 regarding the recovery of under billed water consumption for residential and commercial accounts for the 54 period of January 2021 through August 2022. 55 R EQUESTED C OUNCIL A CTION 56 Discuss the options for handling the under billed water consumption from January 2021 through August Page 2 of 3